Corporate Receptionist

ISS UK Limited; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facility management company is seeking a Corporate Receptionist for a prestigious site in London. The role involves managing visitor interactions, handling front-of-house duties, and providing exceptional customer service. Ideal candidates will possess strong communication skills and relevant experience in hospitality or customer service. A competitive salary and benefits package are offered, within a vibrant work culture.

Benefits

Excellent salary

Benefit package

Friendly and vibrant culture

Qualifications

• Proven experience in corporate/hospitality/customer service environments.
• Must demonstrate strong customer service orientation.
• Ability to work on own initiative and as part of a team.

Responsibilities

• Welcome visitors and manage client requests.
• Own elements of the service including concierge and helpdesk.
• Organize meeting rooms and manage switchboard.

Skills

Excellent communication skills

Customer service skills

Ability to work independently

Teamwork

Flexibility

Tools

MS Office

Job description

Overview

ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people.

Role

We are seeking a Corporate Receptionist to be based at of our prestigious clients site in Mayfair.

The role is to be based on the Reception of a multi tenanted building that embodies the culture landscape of Mayfair blending history, modern architecture and elegance. This is a single person site, however you will be working as part of a larger team and the hours you are required to work will be from 08.00 to 18.00.

Responsibilities

Your role will be to provide a seamless and effective customer journey experience which will include.

• Welcoming visitors and tenants Managing all client & visitor request
• Proactively owning all elements of the service – concierge, helpdesk, front of house, security, events management, mail and logistics ,supplier management and liaison and workplace support
• Switchboard management and catering orders
• Organising meeting rooms to the desired level
• Building relationships effectively
• Be recognised as the natural go to person
• Be a brand ambassador for Livvand the client site you represent

Qualifications

To be successful in this role you will need

• Excellent communication and customer service skills
• To be able to work on own initiative and as part of a team
• To be motivated, committed and flexible

The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office).

Working for ISS will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.