Corporate Receptionist

JR United Kingdom; Cheltenham; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading UK law firm seeks a Corporate Receptionist to provide exemplary service at their Cheltenham office. Ideal candidates will have experience in hospitality or a corporate setting, strong communication skills, and the ability to manage IT and AV support competently. This role offers a salary up to £32,500 pa, training opportunities, and benefits including private medical insurance and up to 28 days holiday.

Benefits

Excellent training and development opportunities

Pension Scheme

Up to 25 days holiday (rising to 28 days with service)

Private medical insurance

Enhanced parental leave

Qualifications

• Previous hospitality experience within either a 4/5-star hotel/airline or corporate environment.
• Fluent in Microsoft Office.
• Experience in a client-facing role involving IT and AV support.

Responsibilities

• Meet & greet visitors and clients with a five-star welcome.
• Ensure that bookings are inputted correctly into the Manhattan Data Craft booking system.
• Deal with complaints or queries in a calm and professional manner.

Skills

Strong oral communication

Strong written communication

Problem solving

Team motivation

Customer service

Tools

Manhattan Data Craft

Microsoft Office

Job description

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Elton Recruitment is recruiting, on behalf of our client, for a Corporate Receptionist. We are looking for candidates who have 4/5-star hotel experience or have worked as a Corporate Receptionist. You will be required to work mostly between the hours of 7:30am - 7:00pm, Mon-Fri on a rotation pattern. This is an excellent opportunity for someone looking to work directly to one of the UK's leading law firms.

The important part

• Salary up to £32,500 pa + bonus
• Excellent training, development and promotion opportunities
• Pension Scheme
• Up to 25 days holiday (rising to 28 days with service)
• Private medical insurance
• Enhanced parental leave
• Meet & Greet visitors, occupiers and clients by providing a five star welcome
• Log building faults with the helpdesk
• Ensure all visitors are hosted at all times
• Ensure that bookings are inputted correctly into the Manhattan Data craft booking system
• Liaise with hosts and PAs to obtain presentation details in advance of meetings
• Assist the conference centre assistants with room set-ups as required / manage the online video conferencing diary
• Deal with complaints or queries in a calm and professional manner and escalate when necessary
• Ensure that IT equipment is tested and in good working order prior to and on installation into the conference rooms
• Liaise with specialist IT equipment suppliers to report faults and resolve issues. (AVMI-External AV suppliers/ MVC External bridging company / internal IT Dept
• Strong oral and written communication skills
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
• Provide assistance to other team members and departments to contribute to the best overall performance of the team
• Strong and efficient and be able to motivate a team
• Outgoing and deliver the Can do attitude

Preferred Requirements

• Previous hospitality experience within either a 4/5-star hotel/airline or in a corporate environment
• A working knowledge of Manhattan Data craft is desirable
• Fluent in Microsoft Word/Excel/Office
• Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form
• Must be available to work varied shifts and flexible schedules, Monday Friday
• Experience in a client facing role involving IT and AV support.

If you are interested in this role, apply today by clicking on the link below and submit your C.V.

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