Corporate Receptionist

Guarding UK; Bristol; On-site; GBP 10,000 - 40,000; Full time

Job summary

A reception and concierge service firm in Bristol is seeking a Corporate Receptionist. This role involves managing visitor interactions, maintaining a professional reception area, and supporting operational activities. Ideal candidates will have experience in similar positions, strong communication, and organisational skills, along with a commitment to excellent customer service. Various employee benefits are offered, including annual leave and a pension contribution.

Benefits

Ride to Work Scheme

20 days annual leave plus bank holidays

3% pension contribution

Employee Assistance Programme

Qualifications

• Experience in dealing with visitor management systems is preferable.
• Ability to read and understand written materials like policies and procedures.
• Experience in lobby hosting is preferable.

Responsibilities

• Answer incoming calls and resolve queries professionally.
• Meet and greet all visitors, providing a friendly environment.
• Keep the reception area tidy and well-presented.

Skills

Experience in a similar role or industry

Good communication skills (oral and written)

Highly developed organisational skills

Good health and safety knowledge

Ability to work on own initiative

Good interpersonal skills

Tools

Microsoft Office

Job description

Job Advert


Job title - Receptionist

Location – Bristol

Department - RUK

Job type - Permanent

Hours - 13:00-19:00 (Thursdays and Fridays)

Salary - £14 per hour

Closing Date: 08/08/2025

Job ID: 764




First impressions matter. Elevate them as our Corporate Receptionist. If you exude warmth and professionalism, apply today and be
the gateway to a positive experience

Reception UK is an established reception and concierge service, and our people believe first impressions count and we take great
pride in being known for our attention to details and service excellence. Our vision is to create a reception/concierge service
that’s unique, bespoke and tailored to our clients’ requirements with a focus on superb customer service. We are looking for
someone that wants to join our fast growing team, believes in great customer service and is committed to delivering the high level
of performance Reception UK are known for.



As the key Front of House resource, the Corporate Receptionist will provide a welcoming, helpful and professional first point of
contact to all callers and visitors both on the desk and through lobby hosting.



Duties:

* Answering all incoming telephone calls and resolving queries ensuring accurate and comprehensive, and relevant information is
provided. Ensure all callers feel valued and prioritised and where colleagues are not available or point of reference is not
clear, take messages and provide a follow up.
* Meet and greet all visitors to the building through lobby hosting (colleagues, managers, tenants, landlord representatives and
members of the public), providing a friendly, efficient, timely, professional and welcoming environment. Direct to appropriate
facilities or staff member as required.
* Ensure the daily list of visitors is kept in reception and that all visitors sign in and out of the building.
* Keep the reception area well presented, tidy and uncluttered, ensuring the reception administration is up to date.
* Contributing to monitoring and ordering office supplies and maintaining office equipment in the reception area.
* Assist the FOH Supervisor and Manager in the day-to-day running of the reception to deliver operational activities in line with
agreed service levels/management agreements, associated legislation and compliance.
* A clear focus will be applied to general management of the building, security, safety, compliance and managing contractors.
* Provide a quality security service that ensures that a positive impression is given whilst remaining proactive when faced with
problems or queries.
* H&s weekly checklist



Qualifications, knowledge, skills, experience and competencies:

* Experience of working in a similar role or industry
* Experience in dealing with visitor management systems (preferable)
* Experience lobby hosting or meeting and greeting large numbers of visitors (preferable)
* Good health and safety knowledge and day to day application
* Liaison with contractors
* Good communication skills (oral and written) - Ability to read, understand, apply and communicate written materials, e.g.
policies and procedures, fire drill instructions
* Used Microsoft office or other IT and digital platforms
* Ability to work on own initiative, within a pressurised environment
* Highly developed organisational skills
* Good Interpersonal skills to sustain effective relationships and partnership working with all stakeholders




Employee Benefits

GUK takes pride in offering benefits that promote health and wellbeing.

* Ride to Work Scheme
* 20 days annual leave plus bank holidays
* 3% pension contribution
* Employee Assistance Programme
* Credit Union
* Long Service Rewards
* Employee of the Month/Year



We are an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse
talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.



We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications