Corporate Receptionist

GUK; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A professional reception service in Bristol seeks a Receptionist to manage incoming calls, greet visitors, and maintain a tidy reception area. The ideal candidate has experience in a similar role and strong communication and organizational skills. Join a team that values health and wellbeing, offering benefits like 20 days annual leave and an Employee Assistance Programme.

Benefits

Ride to Work Scheme

20 days annual leave plus bank holidays

Employee Assistance Programme

Credit Union

Long Service Rewards

Employee of the Month/Year

Qualifications

• Experience in a similar role or industry.
• Ability to manage visitors and provide excellent service.
• Good health and safety knowledge.

Responsibilities

• Answering incoming calls and resolving queries.
• Meet and greet all visitors professionally.
• Maintain the reception area and administration.

Skills

Customer Service Orientation

Communication Skills

Organizational Skills

Health and Safety Knowledge

Interpersonal Skills

Tools

Visitor Management Systems

Microsoft Office

Job description

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Hours - 13:00-19:00 (Thursdays and Fridays)

Closing Date: 08/08/2025

Job ID: 764

Reception UK is an established reception and concierge service, and our people believe first impressions count and we take great pride in being known for our attention to details and service excellence. Our vision is to create a reception/concierge service that’s unique, bespoke and tailored to our clients’ requirements with a focus on superb customer service. We are looking for someone that wants to join our fast growing team, believes in great customer service and is committed to delivering the high level of performance Reception UK are known for.

Duties:

• Answering all incoming telephone calls and resolving queries ensuring accurate and comprehensive, and relevant information is provided. Ensure all callers feel valued and prioritised and where colleagues are not available or point of reference is not clear, take messages and provide a follow up.
• Meet and greet all visitors to the building through lobby hosting (colleagues, managers, tenants, landlord representatives and members of the public), providing a friendly, efficient, timely, professional and welcoming environment. Direct to appropriate facilities or staff member as required.
• Ensure the daily list of visitors is kept in reception and that all visitors sign in and out of the building.
• Keep the reception area well presented, tidy and uncluttered, ensuring the reception administration is up to date.
• Contributing to monitoring and ordering office supplies and maintaining office equipment in the reception area.
• Assist the FOH Supervisor and Manager in the day-to-day running of the reception to deliver operational activities in line with agreed service levels/management agreements, associated legislation and compliance.
• A clear focus will be applied to general management of the building, security, safety, compliance and managing contractors.
• Provide a quality security service that ensures that a positive impression is given whilst remaining proactive when faced with problems or queries.
• H&s weekly checklist

Qualifications, knowledge, skills, experience and competencies:

• Experience of working in a similar role or industry
• Experience in dealing with visitor management systems (preferable)
• Experience lobby hosting or meeting and greeting large numbers of visitors (preferable)
• Good health and safety knowledge and day to day application
• Liaison with contractors
• Good communication skills (oral and written) - Ability to read, understand, apply and communicate written materials, e.g. policies and procedures, fire drill instructions
• Used Microsoft office or other IT and digital platforms
• Ability to work on own initiative, within a pressurised environment
• Highly developed organisational skills
• Good Interpersonal skills to sustain effective relationships and partnership working with all stakeholders

Employee Benefits

GUK takes pride in offering benefits that promote health and wellbeing.

• Ride to Work Scheme
• 20 days annual leave plus bank holidays
• Employee Assistance Programme
• Credit Union
• Long Service Rewards
• Employee of the Month/Year

We are an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.

We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications