Corporate Receptionist

Mitie Cleaning & Hygiene Services; Birmingham; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading facilities management company is seeking a professional Receptionist in Birmingham. The role involves reception duties, managing access points, and providing excellent service. Ideal candidates should display strong communication skills, be IT literate, and possess the ability to handle multiple tasks efficiently. Benefits include virtual GP services, a lifestyle benefits platform, and cash prizes for outstanding performance.

Benefits

Virtual GP for you and household

Salary Finance / access to earned pay before payday

Lifestyle benefits platform

Life cover up to four times salary

Mitie Stars recognition program

Qualifications

• Ability to manage access points and maintain building security.
• Experience in handling phone calls and emails professionally.
• Proficiency in managing documentation and office tasks.

Responsibilities

• Perform reception, administration, and secretarial duties efficiently.
• Ensure the reception area is tidy and provides professional service.
• Manage queries and messages from visitors.

Skills

Sound communication skills

Interpersonal skills

IT literacy

Time management

Job description

Role Details

• Contract Type: Fixed Term (until March 2026, with the possibility of extension)
• Working Hours: Thursdays and Fridays, 7:00am – 3:30pm
• Additional Hours: Potential for extra days to cover holiday and sickness
• Salary: Real Living Wage

We are on the lookout for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in.

You will help facilitate the flow of personnel by managing access points throughout the building and ensuring the maintenance of fob access systems. You will be expected to keep a tidy and efficient reception area, providing a professional and courteous service throughout. You will also be required to handle any phone calls and emails in a prompt, professional manner as well as sorting and distributing incoming mail and packages.

As a Corporate Receptionist, you will be in charge of managing documentation and ensuring it is stored in the appropriate location or system. Some additional duties will include opening and closing the building, maintaining building security, managing queries and messages from visitors, issuing visitor and staff passes, assisting with emergency evacuations, ordering of consumable goods and more.

We are looking for someone with a friendly and approachable manner and can always remain professional, displaying sound communication and interpersonal skills. The ideal candidate needs to be IT literate with the ability to prioritise your own workload and work efficiently to agreed deadlines.

Benefits

• Virtual GP for you and household
• Salary Finance / access to earned pay before payday
• Choices lifestyle benefits platform (holiday purchase, insurance, technology, etc.)
• MiDeals discounts, cycle-to-work scheme
• Life cover up to four times salary; enhanced pension contributions; save-as-you-earn; Mitie Matching Share Plan
• Mitie Stars recognition program with cash prizes and a potential £10,000 annual prize

Our success is a direct result of the experience and quality of our people. Progressing your career is a top priority. We offer training and development via learning resources.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments during the recruitment process, please let us know by emailing us at .

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team. Together our diversity makes us stronger.

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