Corporate Mobile Receptionist - Part Time (RNTPT)

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic front-of-house professional to join their team in London. This role involves providing exceptional customer service across various positions, including receptionist and concierge. The ideal candidate will possess a passion for guest satisfaction, excellent interpersonal skills, and the ability to adapt to different environments. With a focus on professionalism and attention to detail, you will thrive in a fast-paced setting, ensuring every guest feels valued. Join a company that values its employees and offers a competitive salary package along with attractive benefits.

Benefits

Pension

Store Discounts

Life Assurance

Qualifications

• Experience in front-of-house roles in luxury settings.
• Strong command of English, both verbal and written.

Responsibilities

• Manage guest requests efficiently and professionally.
• Handle all calls and communicate effectively with teams.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Adaptability

Professional Etiquette

Job description

Job Description:

Role Responsibilities

• Cover all roles across the business (receptionist, switchboard, concierge, floor coordinator, lobby host, helpdesk).
• Proactively handle guest requests in an efficient, friendly, and timely manner, ensuring prompt and professional service.
• Manage all external and internal calls professionally.
• Communicate effectively with other departments and service providers, fostering a ‘one team’ approach to guest satisfaction.
• Be flexible and adaptable to ad hoc duties, shift changes, or location adjustments.

The Ideal Candidate

• Has front-of-house reception experience in a luxury hotel, premium airline, retail, or corporate environment.
• Possesses a passion for delivering exceptional customer service.
• Has excellent interpersonal skills and an outgoing personality.
• Can adapt working style to different environments.
• Has excellent command of English, both verbal and written.
• Understands professional etiquette.
• Has high attention to detail.
• Can work well under pressure, acting proactively and intuitively.
• Willing and able to travel across London within the M25, mainly in Central London and Canary Wharf.

The successful candidates will receive a competitive salary package along with benefits such as pension, store discounts, and life assurance.