Principal Software Engineer - Executive Director - KYC

JPMorganChase; Glasgow; On-site; GBP 95,000 - 140,000; Full time

Job summary

J.P. Morgan is a global leader in financial services, providing strategic advice and products to corporations, governments, and institutional investors.

The company emphasizes collaboration, diversity, and inclusion across its global workforce. We are seeking an engineer to design and govern agentic AI-enabled systems within regulated financial services, driving scalable data processing, platform architecture, and secure AI practices across teams.

Qualifications

• Hands-on experience delivering system design, application development, testing, and operational stability at enterprise scale.
• Hands-on experience designing and deploying production AI/ML systems, including LLM-based applications and agentic architectures with tool use, memory, and multi-step reasoning in regulated environments.
• Expert in one or more programming languages, particularly Python and/or Java.
• Advanced knowledge of software application development and technical processes, with depth in cloud, AI/ML, or data engineering.
• Experience in large-scale data processing, microservices, API design, Kafka, Redis, observability tools, and orchestration frameworks.
• Advanced working knowledge of relational and NoSQL databases, vector stores, data lake architectures, and data governance.
• Practical cloud-native experience (AWS, Azure, or GCP).
• Ability to present and effectively communicate with senior leaders and executives.
• Demonstrable experience designing and leading adoption of agentic AI-enabled development practices with human-in-the-loop validation and secure data handling.
• Strong understanding of responsible AI use and governance in engineering workflows.

Responsibilities

• Architects and implements complex, scalable engineering frameworks and solutions.
• Develops secure, high-quality production code for data-intensive applications and platforms.
• Creates durable, reusable software frameworks and patterns leveraged across teams.
• Designs and governs agentic AI systems and tool integrations for regulated environments.
• Establishes engineering standards for LLM-based applications with guardrails for safety and observability.
• Drives adoption of advanced technical methods aligned with industry standards.
• Serves as subject matter expert in data engineering, platform architecture, or AI systems.
• Advises cross-functional teams on technical strategy and direction.
• Architects and governs AI-enabled workflows to improve delivery speed and code quality, with guardrails.
• Applies SDLC tools and AI-assisted development to improve automation value.

Skills

System design

AI/ML

Python/Java

Cloud

Data engineering

Leadership

Communication

Security & governance

Tools

Kafka

Redis

Dynatrace

Splunk

Grafana

Airflow

Temporal

Databricks

Snowflake

Spark

Job description

Job Description

If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.

If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.

Job Responsibilities

• Architects and implements complex, scalable engineering frameworks and solutions using modern software design principles


• Develops secure, high-quality production code for data-intensive applications and platforms, and reviews and mentors other engineers


• Creates durable, reusable software frameworks and patterns that are leveraged across teams and functions


• Designs and governs agentic AI systems, including multi-agent workflows, tool-use integrations, and human-in-the-loop controls appropriate for regulated financial services environments


• Establishes engineering standards for LLM-based applications — RAG pipelines, embedding workflows, vector store integrations, and model serving — ensuring safety, observability, and reproducibility at scale


• Drives adoption of advanced technical methods and practices aligned with the latest industry standards and product development methodologies


• Serves as the function's go-to subject matter expert in one or more areas of focus within data engineering, platform architecture, or AI systems


• Advises cross-functional teams on technological matters within your domain of expertise


• Influences leaders and senior stakeholders across business, product, and technology teams on technical strategy and direction


• Architects and governs agentic AI-enabled engineering workflows (using enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teams.


• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale.

Required Qualifications, Capabilities, And Skills

• Hands-on practical experience delivering system design, application development, testing, and operational stability at enterprise scale


• Hands-on experience designing and deploying production AI/ML systems, including LLM-based applications and agentic architectures with tool use, memory, and multi-step reasoning in regulated environments


• Expert in one or more programming languages, particularly Python and/or Java


• Advanced knowledge of software application development and technical processes, with considerable depth in one or more disciplines (e.g., cloud, AI/ML, data engineering)


• Experience in large-scale data processing, microservices, API design, Kafka, Redis, MemCached, observability tools (Dynatrace, Splunk, Grafana), and orchestration frameworks (Airflow, Temporal)


• Advanced working knowledge of relational and NoSQL databases, vector stores, data lake architectures, and data governance


• Practical cloud-native experience (AWS, Azure, or GCP)


• Ability to present and effectively communicate with senior leaders and executives


• Demonstrable experience designing and leading adoption of agentic AI-enabled development practices (using enterprise-authorized tools within the work environment) across teams, including setting standards for human-in-the-loop validation, auditability/traceability of changes, and secure handling of sensitive data.


• Strong understanding of responsible AI use and control expectations in engineering workflows, including security/resiliency implications, data sensitivity, and risk-based governance; ability to influence senior technical leaders on safe scaling patterns and reuse.

Preferred Qualifications, Capabilities, And Skills

• Experience with modern data platforms such as Databricks or Snowflake


• Deep hands-on experience with Spark/PySpark and other big data processing technologies


• Expertise in open-source table formats and catalog services such as Apache Iceberg


• Experience with LLM orchestration frameworks and model serving infrastructure or managed endpoints (AWS Bedrock, Azure OpenAI)


• Familiarity with AI evaluation and observability practices: evals frameworks, red-teaming, prompt drift detection, and cost/latency monitoring for LLM workloads


• Understanding of agentic design patterns and how to constrain agent autonomy in high-stakes financial workflows


• Awareness of AI risk and regulatory considerations relevant to AI use in financial decision-making

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.