Corporate Concierge

HFD; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

HFD Group is seeking a Corporate Concierge based in Glasgow to provide exceptional service in their Front of House team. This role involves ensuring security, managing visitor interactions, and enhancing the tenant experience in a premier commercial property environment.

Benefits

Reimbursement of SIA license

Exclusive discounts on retailers, cinema, and holidays

24/7 Support Line and counseling through EAP

OnDemand GP appointments

5.6 weeks of annual leave

Life Assurance (4x salary)

Cycle to Work scheme

Qualifications

• Excellent communication and interpersonal skills.
• Computer literacy required with SIA licenses necessary.
• Ability to build relationships and enhance guest experiences.

Responsibilities

• Ensure security of buildings and manage visitor protocols.
• Deliver best-in-class service for tenants and visitors.
• Support the building manager and operate security systems.

Skills

Interpersonal skills

Customer Service

Communication

IT Savvy

Adaptability

Education

Valid SIA Manned Guarding Licence

Valid CCTV SIA Licence

Job description

Job Title: Corporate Concierge (Days & Nights)

Location: Bothwell Street, Glasgow, G2 7ER

HFD Group, a leader in property, technology, and renewables, is on the lookout for a talented Concierge to be the face of our Front of House team. This is your chance to join a company that has been setting industry standards for over 30 years.

About HFD Group: With three decades of excellence, HFD Group is Scotland's premier commercial property company. Our legacy is built on quality, innovation, and a commitment to pushing the boundaries of commercial development.

Your Role as a Concierge: As a Concierge at HFD Group, you'll be responsible for delivering our best-in-class service for our tenants. You will ensure the security of our buildings, enhance the experience of our occupiers and visitors, and support the building manager in various tasks. Working closely with our receptionists, you’ll manage visitor protocols, operate security systems, and much more.

Key Skills and Responsibilities:

• Relationship Builder: Cultivate professional relationships with strong interpersonal skills.
• Guest Services Expert: Excel in delivering exceptional guest services and managing contractor interactions.
• Clear Communicator: Effectively handle briefings, handovers, and instructions.
• Adaptable and Proactive: Show flexibility to meet operational needs with a proactive mindset.
• IT Savvy: Proficient in operating IT systems to improve efficiency and prevent loss.
• Customer Service Champion: Maintain the highest standards of customer service.
  
  

Why HFD Group? Join a team that values innovation, quality, and excellence. At HFD Group, you'll have the opportunity to grow your skills, advance your career, and make a real impact.

Minimum Requirements:

• Excellent communication, interpersonal skills, and computer literacy.
• Valid SIA Manned Guarding Licence (Required)
• Valid CCTV SIA Licence (desirable).
  
  

Perks of Joining HFD Group:

• Reimbursement of SIA license.
• Exclusive discounts on retailers, cinema, and holidays.
• 24/7 Support Line and Face-to-Face counseling through our EAP.
• OnDemand GP appointments to skip NHS wait times.
• 5.6 weeks of annual leave.
• Life Assurance (4x salary).
• Cycle to Work scheme.
• And much more!
  
  

Please note only shortlisted candidates will be contacted.