Corporate Communications Lead

British Airways PLC; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading airline based in London is seeking a Corporate Communications Lead to shape strategic communications that promote the company's corporate narrative. The role includes engaging media opportunities, working closely with senior leadership, and managing communications during crises. Ideal candidates will have significant experience in communications and a strong understanding of the news landscape.

Benefits

Staff travel benefits

Discounted airfares

Career development opportunities

Qualifications

• Significant experience in corporate or professional communications.
• Ability to create strategic communication plans.
• Experience with senior leadership in sensitive communication scenarios.
• Strong understanding of the news and political landscape.

Responsibilities

• Lead impactful corporate communications.
• Translate complex data into clear communications.
• Identify and deliver high-value media opportunities.
• Develop media engagement strategies.
• Cultivate relationships with journalists and editors.
• Support press office during disruptions.
• Monitor industry activity for strategic communications.
• Participate in crisis preparedness.

Skills

Collaborative approach

Strong initiative

Excellent planning skills

Interpersonal skills

Resilience under pressure

Passion for storytelling

Job description

Overview

A career without limits

As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The Role: Corporate Communications Lead

Join our dynamic Corporate Affairs team at British Airways as a Corporate Communications Lead, where you'll shape and deliver strategic communications that champion our corporate narrative. From financial reporting and sustainability to elevating the external profile of our CEO, this role is vital in promoting our strategy and strengthening our brand reputation across the media landscape.

What You'll Do

• Lead the creation and delivery of impactful corporate communications that align with British Airways' strategic objectives and narrative.
• Translate complex data and issues such as financial, sustainability, and diversity reporting into clear, engaging communications.
• Proactively identify and deliver high-value media opportunities, including interviews and thought leadership, that amplify the voice of our leadership.
• Partner closely with our CEO and C-suite to develop media engagement strategies and create compelling speeches, briefs, and presentation content for global events.
• Cultivate strong relationships with key journalists, national editors, and industry correspondents, ensuring our voice is well represented in the media.
• Support our press office and Media Centre operations, especially during times of disruption or crisis.
• Monitor industry activity and ensure strategic communications are amplified across wider Corporate Affairs channels.
• Participate in crisis preparedness and on-call activities to support reputational resilience.

What You'll Bring to British Airways

• A collaborative, proactive approach with strong initiative and a keen sense of judgement.
• Excellent planning and organisational skills, able to manage priorities in fast-paced environments.
• Strong interpersonal and relationship-building abilities across internal and external stakeholders.
• A positive, flexible mindset with resilience under pressure and a passion for storytelling that drives strategic impact.

Your Experience

• Significant experience in corporate or professional communications, with a focus on media engagement and strategic planning.
• Demonstrable ability to create high-quality, strategic communication plans and content.
• Experience supporting senior leadership profiles, particularly in complex or sensitive communication scenarios.
• Strong understanding of the news and political landscape, with an instinct for storytelling and media opportunity.

Ready to help shape the voice of one of the world's most iconic airlines? Apply now and be part of a team that's as ambitious as you are.

What we offer

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.

At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.