Corporate and Workplace Solutions, Hospitality Operations, Analyst, London

Goldman Sachs; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading global investment firm in London is seeking an Analyst in Corporate and Workplace Solutions to manage Hospitality support services, including reception and food services. Candidates should have strong communication skills, critical thinking abilities, and a knack for detail-oriented tasks. The role involves overseeing vendor operations and enhancing customer experiences, requiring innovative approaches to service improvement.

Benefits

Diversity and inclusion training

Wellness and mindfulness programs

Qualifications

• Ability to analyze and present data from various sources.
• Must possess strong report writing and presentation development skills.
• Must demonstrate excellent organizational and detail-oriented capabilities.

Responsibilities

• Manage a portfolio of Hospitality services.
• Oversee third-party vendors and manage a regional operating budget.
• Engage with key stakeholders to meet evolving business needs.

Skills

Ability to work in a fast-paced environment

Strong communication skills

Excellent critical thinking and problem-solving skills

Highly organized and detail-oriented

Skilled in time management and prioritization

Innovative mindset

Ability to work independently

Proficient in Microsoft Office

Job description

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Corporate and Workplace Solutions, Hospitality Operations, Analyst, London, London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 6b11db3e1d07

Job Views: 8

Posted: 25.08.2025

Expiry Date: 09.10.2025

Job Description:

Corporate & Workplace Solutions consists of Corporate Services and Real Estate (CSRE) and the Office of Global Security (OGS). Our teams drive productivity, enable the firm’s business flow, and ensure safety and security. CSRE manages the global real estate portfolio and provides innovative services related to market development, document management, and hospitality. OGS focuses on protecting people, assets, and reputation through physical security, fire safety, and crisis management. We seek achievement-oriented, creative individuals who thrive in diverse teams and are motivated by tangible results.

Team & Role Overview

The EMEA Hospitality team, part of the Workplace Experience pillar within Corporate and Workplace Solutions, oversees the firm’s Hospitality support services, including reception, conferencing, food services, and ground transportation. Responsibilities include:

• Managing a portfolio of Hospitality services
• Overseeing third-party vendors and managing a regional operating budget
• Engaging with key stakeholders across the firm to meet evolving business needs
• Supporting technology tools used in operations
• Risk management and incident response

Responsibilities

• Develop expertise in Hospitality services to support business requirements and influence strategy
• Oversee the EMEA Food Service program, monitor KPIs, and coordinate audits
• Work with Food & Beverage Lead on program execution, including retail, catering, and pantry services
• Plan seasonal menus and manage client communications
• Drive continuous improvement with vendors, including culinary innovation and marketing
• Promote a culture of excellence and customer service
• Review customer feedback and implement improvements
• Support technology enhancements for Meeting Room and Visitor platforms
• Enhance the Conference and Reception experience
• Support ESG initiatives and reporting
• Maintain regional risk management plans
• Manage regional hospitality offerings, billing, and budgets
• Act as delegate for EMEA VROs, liaising with Vendor Management Office and Risk teams

Skills & Experience Required

• Ability to work in a fast-paced environment, prioritize, and collaborate
• Strong communication skills, including report writing and presentation development
• Excellent critical thinking and problem-solving skills
• Highly organized and detail-oriented
• Skilled in time management and prioritization
• Innovative mindset focused on workplace improvement
• Ability to work independently and in teams
• Proficient in Microsoft Office
• Ability to analyze and present data from various sources

About Goldman Sachs

Goldman Sachs, founded in 1869 and headquartered in New York, is a global leader in investment banking, securities, and investment management. We value diversity and inclusion and offer opportunities for professional and personal growth through training, benefits, wellness, and mindfulness programs. We are committed to providing accommodations for candidates with disabilities during our recruitment process.