Corporate Account Manager

Biffa Waste Services; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading waste management company in the UK seeks a Corporate Account Manager to manage client relationships and drive revenue growth. This role requires strong account management skills, experience in negotiation, and the ability to develop strategic plans. The ideal candidate will have proficiency in Microsoft Office and the capability to work under pressure to meet targets. Join us to help transform waste into sustainable solutions.

Qualifications

• Experience in large-scale account management environment.
• Ability to work under pressure and meet targets.

Responsibilities

• Implement strategic business account plans and ensure contract compliance.
• Retain corporate clients and grow service provision to meet revenue targets.
• Conduct site audits and analyze data for client presentations.

Skills

Account management

Negotiation

Relationship management

Data analysis

Tools

Microsoft Office (Outlook, Excel, PowerPoint)

Job description

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The Corporate Account Manager is responsible for managing the commercial relationship between Biffa and its corporate clients. This role covers financial performance, strategic growth, contractual negotiations, meeting KPIs and SLAs, compliance, customer satisfaction and retention, execution of strategic account plans, and innovative solutions.

Your core responsibilities

• Implement strategic business account plans, ensure service success, contract compliance, retention, and negotiate pricing.
• Retain corporate clients through positive relationships and grow service provision to meet revenue targets. Manage tender, benchmarking, and RFI processes, and identify new development opportunities for profitable growth.
• Attend customer reviews and present management information and advice on waste management programs.
• Conduct site audits, analyze data, and create action plans for client presentation.
• Build customer confidence through solid, multi-level relationships.
• Identify new business development opportunities within clients' businesses by leveraging sector expertise.
• Maintain customer debt positions in line with contractual commitments.
• Engage effectively at all levels for negotiation, influencing, and communication to deliver long-term benefits.
• Apply commercial and financial principles related to costs, profits, markets, and value addition.
• Develop joint strategies to support clients' CSR objectives.

Qualifications:

• Experience in large-scale account management environment.
• Proficiency with Microsoft Office applications including Outlook, Excel, and PowerPoint.
• Resilient with the ability to work under pressure and meet targets.

Biffa – we’re changing the way people think about waste

At Biffa, we love working with waste—turning it into sustainable power, recycling, or keeping it off the streets. With over 11,000 employees nationwide, we are committed to providing rewarding careers that are challenging and impactful.

We value diversity and equality, believing that different perspectives foster innovation and effectiveness.