Corporate Account Manager

Biffa; Ashwell; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading waste management company is seeking a Corporate Account Manager to manage relationships with corporate clients in the UK. The role involves overseeing financial performance, ensuring compliance, and executing strategic account plans. Candidates should have experience in large-scale account management and be proficient in Microsoft applications. This position offers a competitive salary and excellent benefits.

Benefits

Competitive salary

Excellent benefits

Challenging and rewarding careers

Qualifications

• Experience in large-scale account management is required.
• Strong negotiation and communication skills are essential.
• Ability to work under pressure and meet targets.

Responsibilities

• Implement strategic business account plans and ensure compliance.
• Manage relationships with corporate clients to secure retention.
• Conduct site audits and create actionable plans for clients.

Skills

Client relationship management

Financial performance oversight

Strategic growth planning

Negotiation skills

Data analysis

Microsoft Office proficiency

Tools

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Job description

Social network you want to login/join with:

Location –Covering The Midlands UK / National Travel

Competitive salary and excellent benefits

A quick look at the role

The Corporate Account Manager is responsible for managing the commercial relationship between Biffa and its corporate clients. The role includes overseeing financial performance, strategic growth, contractual negotiations, meeting KPIs and SLAs, ensuring compliance, customer satisfaction, retention, executing strategic account plans, and providing innovative solutions.

Your core responsibilities

1. Implementing strategic business account plans, ensuring service success, contract compliance, retention, and successful pricing negotiations.
2. Retaining corporate clients through positive relationships and expanding service provision to meet revenue targets. This involves managing tenders, benchmarking, RFI processes, and identifying new development opportunities for profitable growth.
3. Participating in customer reviews and presenting management information and waste management program advice.
4. Conducting site audits, analyzing data, and creating action plans for client presentations.
5. Building customer confidence through solid, multi-level relationships.
6. Applying sector expertise to identify new business opportunities that add value to client relationships.
7. Maintaining customer debt positions in line with contractual commitments.
8. Engaging effectively at all levels for negotiation, influence, and communication to deliver long-term benefits.
9. Applying commercial and financial principles related to costs, profits, markets, and value addition.
10. Developing joint strategies to support the client’s CSR objectives.
11. Having experience in a large-scale account management environment.
12. Proficient in Microsoft applications including Outlook, Excel, and PowerPoint.
13. Resilient and capable of working under pressure to meet targets.

Changing the way people think about waste:

At Biffa, we love working with waste. Whether turning it into sustainable power, recycling, or keeping streets clean, we see every day as an opportunity to improve lives. Our 11,500+ employees nationwide trust us to provide rewarding careers that are challenging but never dull.