Coroners Support Officer (Part time 30 hours per week)

BCP Council; Bournemouth; On-site; GBP 27,000 - 32,000; Part time

Job summary

BCP Council in Bournemouth invites applications for a Coroners Support Officer (Part time 30 hours per week). The role offers a starting salary of £29,542 pro‑rata and involves providing confidential administrative support to the Coroners Service, handling enquiries, and maintaining records.

It requires strong IT skills, GDPR awareness, and professional communication. You will work standard Mon–Fri hours in Bournemouth City Centre, with a DBS check and proximity to Dorset partner services.

Qualifications

• Experience delivering administrative support in a busy, public service office.
• Ability to prioritise tasks and manage urgent requests.
• Ability to handle confidential information in line with GDPR requirements.
• Excellent written and verbal English communication skills.
• Experience using IT packages such as Teams, Word, Excel, Outlook, PowerPoint.

Responsibilities

• Be the point of contact for enquiries from internal and external stakeholders, including bereaved families.
• Provide timely, professional advice and support to customers.
• Maintain manual and electronic records and ensure data accuracy and security.
• Use Civica IT case system and liaise with the Coroner to resolve IT issues.
• Carry out additional administrative duties and support as required; DBS checks when needed.

Skills

Team player

Prioritisation

Confidentiality & GDPR

IT packages (Teams, Word, Excel, OneP,

English communication

Resilience

Interpersonal communication

Tools

Teams

Word

Excel

Outlook

PowerPoint

Job description

The following content displays a map of the jobs location - Bournemouth,

Coroners Support Officer (Part time 30 hours per week)

Dynamics Position No. and Role Profile Code 100553/MUL058

Number of Positions:

1

Contract Type:

Permanent

£29,542 Starting Salary (pro-rata)

Working Hours:

30

Location:

Bournemouth,

Closing Date:

08/11/2026

Job Category:

Region / Division:

Operations

Business Unit:

Job Introduction

Starting salary for this role is £29,542 (pro-rata) (£24,343.78 at Band 5 for 30 hours per week)

This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation . Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.

Internal colleagues are also normally appointed at the bottom of the band, unless moving within the same profession and skill level, where the pay band is the same they can be appointed to the existing pay point .

You’ll be the Coroners Support Officer within the Coroners Service working closely with the Senior Coroner and key partners including Dorset Council, Dorset Police and health services .As the Coroners Support Officer, you’ll ensure services are compliant, efficient and responsive , to maximise their delivery in achieving their objectives .

You will act as a point of contact for enquires from internal and external stakeholders including members of the public often bereaved families, providing advice in a timely professional manner . You will utilise systems such as Civica IT case system, acting as the conduit between the Coroner and Civica to resolve IT issues . Responsible for processes and procedures for treasure cases reported to the coroner under the Treasure Act 1996.Maintain manual and electronic systems and records for the services supported to ensure data accuracy, confidentiality and security . Other administrative duties as required. This role is office based within Bournemouth City Centre, Mon – Fri and will require a DBS check.

The Ideal Candidate

• Able to work as an effective team player, assisting and supporting other team members and help celebrate the success of the team as a whole. (Essential)
• Experience of delivering administrative support in a busy, front-facing and highly pressurised office environment. Committed to the highest standards of public service and governance. (Essential)
• Ability to prioritise tasks according to needs and urgency. (Essential)
• Able to handle confidential and sensitive information appropriately and maintain confidentiality throughout that complies with GDPR requirements. (Essential)
• Experience in using IT packages such as Teams, Word, Excel, Outlook, PowerPoint. (Essential)
• Able to communicate confidently in the English language both written and orally and present information clearly and concisely. (Essential)
• Committed to achieving and maintaining standards of excellence. (Essential)
• Possess effective interactive communication skills with the ability to deal with potentially difficult and sensitive situations in a professional and calm manner without compromising the needs and quality of the service. (Essential)
• Possess a high level of resilience, emotional stability and maturity. (Essential)
• Able to work effectively and agilely within an open office environment subject to interruptions. (Essential)
• Knowledge of Coronial Investigations (Desirable)
• Develop relationships which have an influence on service improvement in your area (Desirable)

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK .

At BCP Council, inclusion is more than a promise – it’s how we work.

We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive .

From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need .

It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible .

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help . For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come .

A Place to Thrive – Join BCP Council

At BCP Council, we’re not just building a workforce—we’re transforming how we recognise and reward our people.

Be the difference - Join an organisation that values you

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment . Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.