Core Ops - Account Enablement Analyst

Aplaro Ltd; Greater London; On-site; GBP 40,000 - 65,000; Full time

Job summary

Capital Group is seeking an Account Enablement Analyst to support onboarding for new accounts, products, markets, brokers, and trading capabilities across core operations and external partners. You will coordinate onboarding and enablement activities while addressing operational challenges to drive scalable solutions for investment activity.

The role requires curiosity, analytical thinking, and a willingness to challenge processes, with emphasis on accuracy, risk controls, and timely delivery to

Qualifications

• Experience coordinating onboarding for accounts, products, markets, derivatives onboarding, and trading capabilities.
• Strong analytical thinking and problem solving to identify root causes.
• Ability to manage multiple stakeholders and timelines.
• Understanding of controls, risk, and operational readiness.

Responsibilities

• Support onboarding activities for new accounts, mandates, products, derivative products, and operational capabilities.
• Partner with stakeholders to understand operational requirements, dependencies, risks, and readiness considerations.
• Coordinate readiness activities across multiple stakeholder groups to ensure successful implementation.
• Assist with account funding, operational setup, maintenance activities, and lifecycle events.
• Support operational setup, onboarding, and readiness activities associated with trading systems, derivative products, and collateral accounts.
• Coordinate testing and validation of system changes and onboarding requirements.
• Ensure relevant systems, controls, and documentation remain accurate and current.
• Support market opening and maintenance activities across global markets.
• Coordinate operational requirements with custodians, brokers, and internal teams.
• Maintain and monitor market documentation, settlement instructions, and supporting records.
• Assist with broker onboarding and readiness activities required to support investment activity.
• Partner with stakeholders to resolve market access and operational readiness issues.
• Investigate operational issues and coordinate resolution activities across teams.
• Gather and analyse information to identify root causes and recommend practical solutions.
• Communicate risks, impacts, and proposed approaches clearly to stakeholders.
• Identify opportunities to improve efficiency, reduce risk, and enhance scala

Skills

Analytical thinking

Stakeholder management

Problem solving

Attention to detail

Job description

“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences.

We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

• You’ll receive a competitive salary, bonuses and benefits.
• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

The Account Enablement Analyst plays a key role in supporting Capital Group's growth initiatives by helping ensure operational readiness for new accounts, products, markets, brokers, and trading capabilities. Working across Core Operations, the Investment Group, Global Investment Control, Trading, custodians, brokers, and other internal and external partners, this role coordinates onboarding and enablement activities, identifies and resolves operational challenges, and supports the delivery of scalable solutions that enable investment activity.

As Account Enablement continues to evolve, the analyst will contribute across multiple enablement disciplines, including account onboarding, market opening, market and broker readiness, trading system setup, and derivatives onboarding. The role requires strong curiosity, analytical thinking, and a willingness to challenge existing processes while helping build scalable capabilities that support Capital Group's future operating model.

The successful candidate combines operational excellence, stakeholder management, and problem-solving skills to deliver efficient, controlled, and scalable solutions that support investment activity, client outcomes, and the continued growth and evolution of the Account Enablement function.

What Success Looks Like Successful Account Enablement Analysts are naturally curious, take ownership of outcomes, build trusted relationships, and navigate ambiguity with confidence. They combine strong operational execution with sound judgment, helping deliver scalable solutions that support investment activity and positive client outcomes while continuously improving how work gets done.

Key Responsibilities

Account & Operational Enablement

• Support onboarding activities for new accounts, mandates, products, derivative products, and operational capabilities.
• Partner with stakeholders to understand operational requirements, dependencies, risks, and readiness considerations associated with onboarding activities.
• Coordinate readiness activities across multiple stakeholder groups to ensure successful implementation.
• Assist with account funding, operational setup, maintenance activities, and lifecycle events.
• Support operational setup, onboarding, and readiness activities associated with trading systems, derivative products, and collateral accounts.
• Coordinate testing and validation of system changes and onboarding requirements.
• Ensure relevant systems, controls, and documentation remain accurate and current.

Market & Broker Readiness

• Support market opening and maintenance activities across global markets.
• Coordinate operational requirements with custodians, brokers, and internal teams.
• Maintain and monitor market documentation, settlement instructions, and supporting records.
• Assist with broker onboarding and readiness activities required to support investment activity.
• Partner with stakeholders to resolve market access and operational readiness issues.

Problem Solving & Continuous Improvement

• Investigate operational issues and coordinate resolution activities across teams.
• Gather and analyse information to identify root causes and recommend practical solutions.
• Communicate risks, impacts, and proposed approaches clearly to stakeholders.
• Identify opportunities to improve efficiency, reduce risk, and enhance scala