Copy of Commercial Coordinator

Appello UK; New Milton; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A leading company is hiring a Commercial Coordinator in New Milton. This hybrid role involves managing customer contracts, coordinating business services, and effective communication. Applicants should have a keen eye for detail and excellent organizational skills in a fast-paced environment.

Benefits

23 days holiday rising to 25 with length of service

Employee discounts on various services and goods

Free on-site parking

24/7 employee assistance programme

Pension scheme up to 4% company matched

Qualifications

• GCSE Grades A-C or NVQ Level 2/3 required.
• Business-related qualification preferred.
• Advanced Excel skills are fundamental.

Responsibilities

• Coordinate customer contracts and manage databases.
• Monitor performance, renewals, and compliance.
• Communicate with customers regarding billing and purchase orders.

Skills

Communication

Organizational skills

Attention to detail

Problem solving

Customer service

Education

GCSE Grades A-C

Business-related qualification

Tools

Microsoft 365

Excel

Job description

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Location: Hybrid - New Milton

This role is a UK based role and any remote work must also be within the UK.

Start Date : June /July 2025

• 23 days holiday rising to 25 with length of service
• We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• 24/7 employee assistance programme with an easily accessible app!
• Family and friends’ discounts on our services & products
• Pension Scheme, up to 4% Company matched
• Free on-site parking
  
  

about You

You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.

• A good general standard of secondary education.
• GCSE Grades A-C or equivalent or NVQ Level 2/3.
• A business related qualification is desirable.
  
  
• Proven track record in coordinating business services/requirements
• Communication at B2B level and an understanding of good business practice is essential.
• Highly effective & professional written and verbal communication, relevant work history to evidence this.
  
  
• Computer literacy is essential.
• Advanced Excel skills are fundamental in this role alongside good level of skill in Word, Outlook and Microsoft 365 suite.
• The ability to interpret, handle and analyse large data sets is essential.
• Core administration skills including letter writing and organisational skills are required. In addition, some advanced Word skills are required.
  
  
• Ability to work under pressure
• Highly motivated self-starter with excellent commercial acumen.
• Highly organised
• Reliable
• To use initiative in problem solving
• Excellent interpersonal skills
• Ability to communicate effectively with people at all levels
• Flexible approach to multi-tasking
• Polite telephone manner with customer service skills
• Attention to detail is essential
  
  

THE ROLE

Join the action as a

COMMERCIAL COORDINATOR

️Hours: 35 hours per weekShift pattern: Monday - Friday 09:00-17:00 Salary: £28-30,000 per annum dependant on experienceLocation: Hybrid - New Milton

This role is a UK based role and any remote work must also be within the UK.

Start Date : June /July 2025

For this role, you need 5mpbs upload and 15mpbs download internet speed

Appello Perks

• 23 days holiday rising to 25 with length of service
• We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• 24/7 employee assistance programme with an easily accessible app!
• Family and friends’ discounts on our services & products
• Pension Scheme, up to 4% Company matched
• Free on-site parking
  
  

about You

You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.

qualifications

• A good general standard of secondary education.
• GCSE Grades A-C or equivalent or NVQ Level 2/3.
• A business related qualification is desirable.
  
  

experience

• Proven track record in coordinating business services/requirements
• Communication at B2B level and an understanding of good business practice is essential.
• Highly effective & professional written and verbal communication, relevant work history to evidence this.
  
  

KNOWLEDGE

• Computer literacy is essential.
• Advanced Excel skills are fundamental in this role alongside good level of skill in Word, Outlook and Microsoft 365 suite.
• The ability to interpret, handle and analyse large data sets is essential.
• Core administration skills including letter writing and organisational skills are required. In addition, some advanced Word skills are required.
  
  

PERSONAL QUALITIES

• Ability to work under pressure
• Highly motivated self-starter with excellent commercial acumen.
• Highly organised
• Reliable
• To use initiative in problem solving
• Excellent interpersonal skills
• Ability to communicate effectively with people at all levels
• Flexible approach to multi-tasking
• Strong customer focus
• Polite telephone manner with customer service skills
• Attention to detail is essential
  
  

THE ROLE

Join the action as a Commercial Coordinator at Appello, where every contract you manage helps keep our business thriving! You’ll be the behind-the-scenes hero ensuring all customer contracts are set up flawlessly for legal and billing purposes.

Your day will be packed with exciting challenges—from crafting contracts and keeping the database in top shape to monitoring performance, renewals, and compliance like a pro. You’ll be the go-to expert, making sure SIM cards are invoiced correctly, working closely with the Sim Card Asset Manager, and spotting risks and opportunities in existing agreements.

And it doesn’t stop there! You’ll be the voice of Appello, communicating with customers to arrange billing beyond warranties and sorting out purchase orders. If you're detail-oriented, love problem-solving, and thrive in a fast-paced environment, this is your chance to make an impact in a role that’s as rewarding as it is dynamic!

READY TO APPLY

If you are interested in this role please upload your CV and answer a few questions about yourself

Other Information

This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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