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An established industry player is seeking a Client Success Manager to enhance client relationships and drive business growth. This exciting role involves working with a dynamic team to manage key accounts and deliver value-driven results in a fast-paced tech environment. You will be instrumental in developing strategies, overseeing client accounts, and ensuring satisfaction. With a focus on digital transformation, this consultancy empowers clients to embrace technology for meaningful change. Join this innovative firm to advance your career while making a real impact in the tech sector.
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meritt.
uk, United Kingdom
Other
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Yes
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b5c83cf55ec0
8
05.05.2025
19.06.2025
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Discover exceptional job opportunities with Meritt. Specialising in commercial roles, we connect talented candidates like you with leading companies seeking fresh potential in sales, business development, and beyond. Apply with meritt to find your next role and join a network that values skills, ambition, and career growth.
Meritt is excited to present an incredible opportunity for a Client Success Manager at a growing Technology Consultancy. This role is with a well-funded technology consultancy based in Central London, specialising in cutting-edge digital solutions.
As a Client Success Manager (CSM), you’ll be responsible for building and nurturing strong client relationships while contributing to business growth. You’ll work closely with a small, dynamic team of Sales Consultants and CSMs to manage key accounts and deliver value-driven results. This role involves overseeing client accounts, collaborating with internal teams, and ensuring client satisfaction by addressing their needs and driving success.
To excel in this role, you should bring a positive, determined, and self-motivated attitude. You thrive in fast-paced, tech-centric environments and have a strong foundation in account management. Curiosity and a hunger to learn more are essential, as are excellent communication and relationship-building skills. You should also be comfortable managing conflicting demands and working under pressure, with exposure to target-driven sales environments.
The client’s values influence everything they do—and yours will too. They’re looking for someone with integrity, passion, and a pragmatic approach who thrives on challenging the norm.
You’ll be responsible for a wide range of activities, including:
You’ll report to our Head of Sales.
To succeed in this role, you’ll need:
Internally, you’ll be assigned a mentor and buddy to help guide you through your journey. You’ll collaborate with Sales, Operations, and Resourcing teams, as well as consultants working on client projects.
This consultancy helps clients use technology to create meaningful change. By partnering with organisations to embrace digital transformation, they empower teams, streamline operations, and deliver real results.
In this role, you’ll have the opportunity to work with enterprise clients on a variety of engagements, enabling you to hone your skills and gain exposure to the latest technologies.
You’ll also benefit from:
The consultancy offers a core set of client-centric solutions designed to tackle complex challenges and make technology work harder for their clients. These include:
All of this is tied together with delivery excellence, supported by performance engineering, DevOps, and design thinking.
They offer competitive salaries and an excellent benefits package, including: