Coordinator – Occupational Therapy

Cyngor Sir Ceredigion County Council; Aberaeron; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Flexible working arrangements

Learning and development opportunities

Job summary

Cyngor Sir Ceredigion County Council is seeking to appoint a non-clinical operational coordinator within the Through Age Occupational Therapy Service in Ceredigion. The role collaborates with Team Managers, Senior Occupational Therapists and Assistants to drive day-to-day operations and long-term service improvement.

The post supports planning, resource coordination and improvement projects while embedding new ways of working and monitoring performance to inform decisions.

Qualifications

• Experience in coordinating day-to-day operational activity.
• Ability to lead teams and supervise non-clinical staff.
• Strong planning and resource coordination skills.
• Experience with performance information analysis.
• Ability to work collaboratively with multiple services.

Responsibilities

• Coordinate operational activity across the Occupational Therapy service.
• Provide organisational line management and non-clinical supervision for Occupational Therapy Assistants.
• Support planning, prioritisation and resource coordination.
• Lead and support service improvement projects.
• Help design, implement and embed new ways of working.
• Analyse and monitor performance information to support decision making.
• Support communication and engagement around change initiatives.
• Work collaboratively with colleagues across Occupational Therapy, TSTS and wider Council services.
• Help ensure the service operates efficiently, effectively and sustainably.

Skills

Project management

Service improvement

Operational coordination

Performance monitoring

Change management

Team leadership

Stakeholder engagement

Process design

Job description

The Opportunity:

This is a newly created role within our Through Age Occupational Therapy Service. You will work closely with the Team Manager, Senior Occupational Therapists and Assistant Occupational Therapists to support day-to-day operations and long-term service improvement. No two days will be the same. One day you might be reviewing performance information, supporting workload coordination and implementing a new initiative. Another day you could be facilitating improvement projects, developing processes, supporting staff or working with colleagues across Targeted Short Term Services (TSTS) to improve how services work together. This is a highly visible role with genuine influence and the opportunity to make a lasting contribution to Occupational Therapy services in Ceredigion.

Role Purpose

You will:

• Coordinate operational activity across the Occupational Therapy service.
• Provide organisational line management and non-clinical supervision for Occupational Therapy Assistants.
• Support planning, prioritisation and resource coordination.
• Lead and support service improvement projects.
• Help design, implement and embed new ways of working.
• Analyse and monitor performance information to support decision making.
• Support communication and engagement around change initiatives.
• Work collaboratively with colleagues across Occupational Therapy, TSTS and wider Council services.
• Help ensure the service operates efficiently, effectively and sustainably.

About the Service

We are passionate about helping people live independent and meaningful lives. Our Through Age Occupational Therapy Service supports children, adults and older people across Ceredigion. We are known for our supportive culture, collaborative approach and commitment to continuous improvement. We believe great services are built through collaboration. Our Occupational Therapists bring specialist clinical expertise, while this role provides the coordination and improvement skills that help maximise the impact of that expertise. Organisationally, we are part of Targeted Short Term Services (TSTS), working closely alongside:

• Technology Enabled Care and Sensory Services
• Integrated Equipment Services
• Direct Payments
• Targeted Care and Enablement Services

Together, these services promote independence, wellbeing and prevention across Ceredigion.

Who We Are Looking For

You do not need to be an Occupational Therapist. We are interested in people who can demonstrate experience in areas such as:

• Project management
• Service improvement
• Operational coordination
• Performance monitoring
• Change management
• Team leadership and supervision
• Communication and stakeholder engagement
• Developing effective systems and processes

Most importantly, you will enjoy working with people, be motivated by positive change and want to make a difference.

Why Join Us?

• A unique opportunity to help shape the future of Occupational Therapy services in Ceredigion.
• Work alongside experienced and passionate clinicians and managers.
• Influence meaningful service development and improvement.
• Collaborate on wider initiatives across TSTS and Ceredigion County Council.
• Flexible and hybrid working arrangements.
• Excellent learning and development opportunities.
• Supportive and forward-thinking colleagues.
• The opportunity to contribute to services that make a real difference to people’s lives.

If you share our values and are excited by the opportunity to help build something meaningful and impactful, we would love to hear from you.

Job Description and Person Specification

Team Ceredigion Information Pack

Note: We reserve the right to extend the closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case‑by‑case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role.

Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.