Coordinator, Marketing Operations

Borderless; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Flexible locations & schedules

Generous vacation

Volunteer time

Parental leave

Job summary

Elastic, the Search AI Company, is expanding its Marketing Operations and Global Demand Engine teams. You will manage marketing automation, optimize data quality, and support crucial projects and processes that enable Elastic to deliver on its open promise.

This role suits a self-motivated professional with Marketo/Salesforce experience in a fast-paced, distributed environment. You will work with remote and global teams, drive process improvements, and contribute to campaign execution and

Qualifications

• Proven marketing automation experience (2+ yrs).
• Excellent time management and organization.
• Strong attention to detail in data and campaigns.
• Experience with Marketo or similar automation tools and Salesforce.
• Proficient in Google Workspace products.
• Willingness to learn new tools and adapt quickly.
• Able to write for different audiences and channels.
• Team player with stakeholder engagement skills.
• Familiar with core marketing concepts (campaigns, leads).
• Experience working with remote/global teams in a matrix organization.

Responsibilities

• Execute daily marketing automation tasks in Marketo.
• Ensure data quality across marketing systems.
• Provide project management support for Marketing Operations and Automation.
• Track project status and keep stakeholders informed.
• Assist in distributing internal communications and update projects in Workfront.

Skills

Marketing automation

Time management

Attention to detail

Writing

Stakeholder management

Remote collaboration

Marketing concepts

Tools

Marketo

Salesforce

Google Workspace

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Elastic, makers of the hugely popular open source products Elasticsearch, Kibana, Logstash, and Beats, is growing very fast and so is our marketing team. As a key member of the Marketing Operations and Global Demand Engine teams, you will play a hands-on, critical role in Marketing Operations execution, Marketing Operations innovation, and program management of key projects and processes that are vital to Elastic’s ability to deliver on our promise of Free and Open. Elastic is looking for a flexible and adaptable person with the ability to manage a variety of different tasks and responsibilities. This is an ideal position for a self-motivated individual who has marketing automation experience, is process oriented, has the aptitude and desire to gain experience with MarTech tools and processes, and has the ability to work in a fast-paced, distributed environment.

What You Will Be Doing

• Handle daily marketing automation activities within our Marketing Automation platform, Marketo. Monitor and upscale as appropriate results from the Early Warning System
• Handle and ensure data quality in our systems
• Project management support across the Marketing Operations and Automation function
• Track and communicate project status and keep direct and indirect stakeholders adequately informed and engaged
• Assist in the distribution of internal communication vehicles, including updating and maintaining projects in Workfront

What You Bring

• Proven marketing automation experience (2+ yrs)
• Exemplary time management
• Proficient attention to detail
• Experience with Marketo or similar automation tool and Salesforce.
• Proficient in Google suite of products
• Comfortable with learning new tools and willingness to develop new skills
• Writes appropriately using various styles to address different needs and audiences
• Enthusiastic team player with the ability to develop and maintain solid rapport with key stakeholders
• Familiar with basic marketing concepts (campaigns, leads)
• Experience working with remote and global teams and in a matrix organization.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [e-mail]. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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