Coordinator, Logistics

RWS Entertainment Group; Milton Keynes; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

Company Pension

25 days paid holiday excluding Bank

Paid parental leave

Company Phone Program

Flexible working (office/remote)

Employee Assistance and Wellbeing

Childcare Support Policy

Employer Sponsored Vision Programme

Job summary

RWS Global is seeking a Coordinator, Logistics based at the Milton Keynes UK headquarters. The role coordinates transport, books shipments, and negotiates quotes with freight vendors for global import/export operations, ensuring on-time delivery and cost efficiency.

The ideal candidate will be highly organised with strong Excel/Outlook/Word skills, experience with Wrike and NetSuite, and comfortable working in a fast-paced team environment. Office/remote flexibility is available.

Qualifications

• Excellent professional verbal & written communication skills.
• Positive & polite telephone manner.
• Proficient with Microsoft Office (Excel, Outlook, Teams, Word).
• Highly organised with exceptional attention to detail.
• Reliable and able to work independently or as part of a team.
• Able to work under pressure and manage priorities.

Responsibilities

• Coordinating & booking domestic & international freight transport for projects & events, including shipment timelines per project.
• Booking all domestic & international courier shipments and providing status updates.
• Researching UK HS commodity codes for accurate customs documentation.
• Creating commercial invoices and delivery notes for shipments.
• Support Warehouse Logistics with picking, packing and dispatch operations.
• Cover operational warehouse activities during peak workload or leave.

Skills

Communication skills

Telephone manner

Microsoft Office

Organised

Reliability

Teamwork

Under pressure

Tools

Wrike

NetSuite

Job description

Job Title: Coordinator, Logistics

Reports To: Sr. Manager, Logistics

Working Hours: Normal office hours are 09:30 to 17:30, Monday – Thursday, 09:30 to 17:00 Friday

Place of Work: Unit 100 Tanners Drive, Blakelands, Milton Keynes, MK14 5BP

Other: Full Time

ABOUT RWS GLOBAL

As the world’s largest producer of groundbreaking live entertainment, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.

Headquartered in New York, London, Cincinnati and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world‑class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.

The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.

JOB SUMMARY

Based out of our UK Headquarters in Milton Keynes, we are seeking a candidate who is highly organised and who demonstrates exceptional attention to detail to assist with the flow of goods for our valued clients. The daily responsibilities of this role include, but are not limited to, coordinating transportation, booking domestic & international courier shipments, creating customs facing shipping paperwork, picking and packing goods and working with our preferred freight vendors to negotiate the best value quotes for all import/export shipments required globally.

The ideal candidate will have experience using computer software such as Microsoft Excel, Outlook, and Word, as well as working with project management tools & financial systems. Additionally, they should have a solid understanding of the picking and packing process, along with good knowledge of warehouse safety.

This opportunity is ideal for a professionally communicative individual who thrives in a fast‑paced team environment, excels at meeting tight deadlines, and demonstrates the tenacity and confidence to work independently when needed. The candidate will be fully capable of managing their workload efficiently, and will thrive when working with their fellow colleagues on delivering projects all around the world, on time and under budget.

RESPONSIBILITIES

• Coordinating & booking domestic & international freight transport for projects & events, including the planning of a shipment timeline per project where required.
• Booking all domestic & international courier shipments; Provide status updates on shipments in transit and expected delivery timelines. Act as a liaison and administrative support between departments in all RWS Global entities, as well as clients, vendors, and carriers.
• Researching, validating, and applying UK HS commodity codes to procurement sheets to ensure accurate customs documentation
• Creating customs facing shipping paperwork known as Commercial invoices & delivery notes for all RWS Global entity shipments.
• Support the Production Lead, Warehouse Logistics with picking, packing and dispatch operations at Unit 100 during periods of increased workload or where operational requirements dictate.
• Sole cover for operational warehouse activities usually executed by Production Lead, Warehouse Logistics at Unit 100 during annual leave and/or absence.
• Working closely with our RWS Global warehouse sites (Unit’s 84 & 100) as well as the wider Procurement team on a daily basis
• Requesting & negotiating quotes from our preferred freight vendors for review by the Sr. Manager, Logistics and/or Project Manager
• Creating Purchase Orders in our finance system (NetSuite)
• Using our Project management system (Wrike) for all project related internal communications & operations
• Assisting the Sr Manager, Logistics with daily administrative operations

Qualifications & Skills:

• Excellent professional verbal & written communication skills
• Positive & polite telephone manner
• Microsoft programmes such as Excel, Outlook, Teams, Word
• Highly organised & exceptional attention to detail
• Reliable
• Ability to work effectively as an individual and as part of the team
• The ability to work under pressure and prioritise the workload

Experience

• Warehouse experience desirable
• General understanding of Imports & Exports for the UK, USA & China
• Knowledge in systems such as Wrike & NetSuite desired but not essential as training will be provided.
• Work experience in a similar role desirable but not essential as training will be provided.
• Driving license & own transport - Essential

Company Benefits

• Competitive Salary
• Company Pension
• 25 days paid holiday excluding Bank Holidays
• Paid parental leave
• Company Phone Program
• Flexible working (office/remote)
• Employee Assistance and Wellbeing Programme
• Childcare Support Policy
• Employer Sponsored Vision Programme