Coordinator: Human Resources – 12 month FTC

Mayer Brown LLP; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading international law firm in London is seeking an HR Coordinator for a 12-month fixed-term contract. Responsibilities include handling employee queries, delivering inductions, and monitoring HR processes. The ideal candidate should have 12 months of HR administration experience, excellent communication skills, and be proficient in Microsoft Office. This role offers a collaborative working environment with support for professional development.

Benefits

Flexible working arrangements

Professional development opportunities

Qualifications

• Minimum 12 months HR administration experience ideally in professional services.
• Confident communication at all levels within the firm.
• Ability to handle high volume workloads.

Responsibilities

• Handle general employee queries and escalate as necessary.
• Monitor short-term sickness and run monthly sickness reports.
• Deliver inductions for new starters and support performance reviews.

Skills

Excellent communication skills

Attention to detail

Organizational skills

Proactive initiative

Strong IT skills

Education

Degree level education or equivalent

Grade B or above at GCSE English

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

PeopleSoft

Job description

Overview

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our HR department in our London office as a Coordinator: Human Resources on a 12 month fixed term contract.

Hours:

Standard hours are 9:30am to 5:30pm with flexibility in accordance with the needs of the business.

Our current working from home policy allows for two days working from home, subject to business need.

This policy is subject to change and does not form part of contractual terms.

Purpose of the role:

To provide a proactive HR administration service to the HR team working within the generalist function, but with flexibility to work across teams as necessary.

Responsibilities

• Handle general employee queries via email, over the telephone and face to face, escalating to the HR Advisor or HR Managers as appropriate.
• Responsible for monitoring short-term sickness, running monthly sickness reports, ensuring proper documentation is collected and filed, liaising with Payroll, highlighting trends to the HR Management team, and meeting with employees as appropriate.
• Deliver inductions for new starters. Working with the HR Apprentice to liaise with various departments across the firm, including Lateral Partner Recruitment, to regularly review, update and maintain the induction process and information.
• Responsible for tracking probations, preparing associated paperwork, and escalating issues to the HR Senior Advisor.
• Support the HR Advisory Team during the firm’s annual business services and fee-earner performance review processes. Including managing communications, working with HRIS and maintaining the performance review systems.
• Support the Advisory team with formal disciplinary, capability and grievance meetings, such as note taking and preparing paperwork.
• Update personal information and run reports in the firm’s HRIS system (PeopleSoft) inputting information accurately and in a timely manner including adding new starters, updating leavers, actioning changes, running absence reports etc.
• Collate recommendations and supplementary information for the quarterly reward and recognition (R&R) bonus scheme.
• Draft correspondence for review by HR Managers and Senior Advisor as requested e.g. leaver letters, flexible working arrangements, secondment letters, maternity correspondence etc.
• Perform PeopleSoft absence management and other system related tasks liaising with the HRIS and IT team as needed.
• Conducting exit interviews for junior business services and fee-earners. Highlighting any issues or trends to the HR Management team
• Liaise with payroll and external providers if necessary, to ensure all payroll instructions and information are accurate and all relevant steps are processed in a timely manner, often working to tight deadlines.
• Responsible for onboarding and lifecycle of temporary staff.
• Update and maintain organisational structure charts for the London and Dubai offices.
• Diary management ensuring all key dates are captured and accurate, e.g. probations, leave dates, secondments etc. Keep 'HR Knowledge' document updated.
• Prepare contracts of employment and associated new joiner paperwork.
• Assist the wider HR function with projects and processes as directed by the Senior Managers.
• Assist Senior Managers with correspondence and arrangements regarding inter-office and client secondments.
• Updating and maintenance of HR process mapping documentation (HR Bible).
• Undertake HR related projects and any other responsibilities as required by the HR Management Team.
• Carry out filing and archiving ensuring all personal files and HR records are kept up to date at all times.
• Photocopying, scanning and general HR administration including processing of invoices.

Qualifications

Ideally educated to degree level or equivalent

Grade B or above at GCSE (or equivalent) English minimum.

Experience, skills and personal attributes:

• Minimum 12 months HR administration experience ideally gained within a professional services environment.
• Excellent communication skills (written and oral) and confidence to communicate at all levels within the firm.
• Very good attention to detail
• Accurate and efficient
• Proactive, ability to use initiative and carry out duties with minimum supervision.
• Proven ability to be able to handle high volume workloads.
• Highly developed organisational skills.
• Adaptable, flexible and reliable.
• Personable and willing to work as part of a team.
• Strong IT skills with advanced experience of Microsoft packages, including Word, Outlook, Excel and PowerPoint.
• Experienced in the use of a HR System (PeopleSoft would be an advantage).
• Technically confident on systems and Excel.

At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed.

Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas.

One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBT+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability) and Work and Me (Family).

We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.