Coordinator, Human Resources

Bain & Company; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Bain & Company is seeking a Coordinator, HR to support the Talent function through administrative tasks and coordination of HR activities. The successful candidate will demonstrate strong organisational skills, attention to detail, and a proactive approach within a dynamic professional environment. This position offers growth opportunities in the HR domain and exposure to various HR functions.

Qualifications

• 2 years of HR experience required.
• Proficiency in Office tools (Excel, Word, PowerPoint, Outlook).
• Experience in a professional services environment preferred.

Responsibilities

• Manage payroll queries and support onboarding processes.
• Provide advice on company policy and manage parental leave life cycle.
• Coordinate various HR activities and ensure efficient operations.

Skills

Attention to detail

Organisational skills

Communication skills

Customer-focused mindset

Multitasking abilities

Education

University or college degree

Tools

Excel

PowerPoint

Word

Outlook

Job description

WHAT MAKES US A GREAT PLACE TO WORK

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

ROLE SUMMARY

The Coordinator, HR will work within the Talent function of the business, providing comprehensive administrative and coordination support across all HR related activities.This role will suit an individual who thrives working autonomously as well as in a team. The successful candidate should have a strong willingness to learn, a proactive customer focused mindset, excellent multitasking abilities, and a self-motivated approach. This role offers a valuable opportunity for someone looking to build a career in HR. It provides the opportunity to develop foundational HR knowledge, along with organisational and coordination capabilities, within a fast-paced and professional environment. It is well suited to a dedicated team player who is driven to deliver consistently high standards.

KEY RESPONSIBILITIES AND ACTIVITIES

PAYROLL PROCESS

ONBOARDING

• Point of contact for any people movement / payroll questions or information
• Act as main point of contact for the Payroll team on the payroll process, partnering with them on any escalations
• Flags complicated issues for advice and decision making
• Communicate payroll deadline on a monthly basis and advocate for Workday being the one source of truth for all payroll data

• Log details for FP new joiners, prepare new joiner induction emails, maintain office lists, and HR Systems
• Right to work checks and background checks for FP new joiners
• Communicate start dates of new joiners to necessary individuals withinthe London office
• First point of contact for all new joiner queries

EMPLOYEE RELATIONS

HEALTH & SAFETY

• First point of contact to provide advice to employees on aspects of company policy, specifically; Parental leaves (maternity & paternity leave) and LOAs
• Manage the parental leave life cycle including carrying-out parental leave briefings with employees, check-ins at relevant touch points, and facilitate return to work processes in a timely manner
• Manage the end to end life cycle for all LOAs for the London Office, prepare/share paperwork and update trackers
• Ensuring all leave start and end dates are captured in workday and paperwork is sent to employees

• Work closely with the HR Specialist to track/monitoring of ergonomic assessments for Consulting staff
• Conduct ergonomic assessment inductions for all new hires, holdmeetings and answer employee queries as required
• Provide regular updates to HR Senior Manager & HR Director on the utilisation status, ergonomics assessments and support provided to individuals

GENERAL ADMIN

• Managethe HR inbox as the primary point of contact for answering HR-related queries, escalating issues when necessary
• Assist with the Tenure Programme, ensuring tenure milestones are celebrated and employees are recognised and rewarded. Maintain programme resources, policies, and guidelines while tracking celebrations and providing insights for improvement
• Oversee the Guardians process for all office events, ensuring seamless coordination and execution
• Share contracts and schedules for new hires, job changes, promotions, and other employee transitions
• Manage the timely and efficient coordination of the quarterly Consulting Click-Ups and promotions process
• Prepare and distribute FP compensation and bonus memorandums, and parental leave bonus memos for relevant stakeholders
• Assist HR team members with various projects and tasks as needed, providing support across different HR functions
• Provide additional HR support during peak periods to ensure smooth operations
• Proactively identify opportunities to enhance HR processes, striving for the implementation of best practices throughout the employee lifecycle
• Monitor and communicate all personnel movements to ensure that all HR systems are updated and accurate
• Ensure that HR processes remain efficient, streamlined, and in line with Best Demonstrated Practices (BDP)
• Initiate new joiner background checks working with the relevant HR Lane leads for GC and Local FPs

This role description may be subject to change, depending on current requirements within the business.

PERSONAL ATTRIBUTES

This role will suit someone with administration and/or HR experience in a professional services environment.

You will need to demonstrate:

• Exceptional attention to detail
• Ability to deal with highly confidential and sensitive information
• Embraces a growth mindset, with a strong willingness to learn and adapt to changesCollaborative team player who actively supports others a fosters a positive team culture.
• Resilient and adaptable, able to maintain focus and professionalism under pressure or during periods of change
• Excellent organisational, prioritisation and time management skills, with the ability to manage multiple priorities effectively
• Strong verbal and written communication skills
• Highly motivated, , dedicatedand committed to meeting deadlines
• Comfortable working in a dynamic environment and navigating ambiguity with confidence

QUALIFICATIONS

ESSENTIAL

• ~2 years of HR experience
• Proficient in Excel, Word, PowerPoint and Outlook
• Experience of working for a professional services organisation preferred
• Proven organisational and prioritising skills
• Resilience, experience working in a busy, fast-paced environment

DESIRED

• University or college degree
• Desire to develop a career in HR domain and gain CIPD qualification
• Knowledge of HR systems