Coordinator for Homeless Services - Southend

Brook Street Social Care; Southend-on-Sea; On-site; GBP 28,000 - 32,000; Full time

Job summary

An established industry player is seeking a passionate Coordinator for Direct Access Services to make a real difference in the lives of rough sleepers. In this pivotal role, you will lead a dedicated team, ensuring a supportive environment for those seeking accommodation while collaborating with various partners. Your expertise in housing and social care will be vital as you advocate for clients and facilitate their pathways to independent living. Join a rewarding environment with competitive salary, extensive training, and generous leave policies, where your contributions will have a lasting impact on the community.

Benefits

25 days annual leave + bank holidays

Extensive training & development opportunities

Employee Assistance Programme - 24/7 wellbeing support

Paid birthday off

Life Assurance

Blue Light Card discounts

£100 cost of living monthly payment

Qualifications

• Experience in housing, homelessness, or social care services is essential.
• Strong team leadership and coordination skills are required.

Responsibilities

• Support operations of direct access services and ensure high-quality case management.
• Build partnerships with local authorities and oversee assessments for new residents.

Skills

Team Leadership

Coordination

Advocacy

Case Management

Knowledge of Safeguarding

Knowledge of Health & Safety

Education

Experience in Housing or Social Care

Job description

Coordinator - Direct Access Services
Location: Southend-on-Sea
Salary: 28,845 - 31,439 per annum
Hours: 37 hours per week - Monday-Friday, with occasional weekend work
Contract: Full-time, Permanent

Are you a dedicated and motivated professional with experience in frontline service coordination? We are recruiting for a Coordinator - Direct Access Services on behalf of a leading organisation that provides vital support to rough sleepers in Southend-on-Sea.

The Role
As a Coordinator, you will be at the heart of a dedicated team delivering direct access services to rough sleepers. Working closely with frontline staff, volunteers, and peer mentors, you will ensure a welcoming and supportive environment for those seeking accommodation. You'll collaborate with multi-agency partners to advocate for clients and facilitate pathways to longer-term housing.

Why Join?

• Competitive salary with annual increments
• 25 days annual leave + bank holidays
• Extensive training & development opportunities
• Employee Assistance Programme - 24/7 wellbeing support
• Birthday off - paid
• Life Assurance
• Blue Light Card discounts
• 100 cost of living monthly payment

Key Responsibilities:

• Support the day-to-day operations of direct access services, ensuring high-quality case management.
• Oversee assessments and move-on plans for new residents.
• Build and maintain partnerships with local authorities, outreach teams, and social services.
• Lead team meetings and contribute to service improvements.
• Ensure compliance with safeguarding, health & safety, and housing management policies.
• Supervise staff, volunteers, and peer mentors, providing leadership and pastoral support.

What We're Looking For:

• Experience in housing, homelessness, or social care services.
• Strong team leadership and coordination skills.
• Ability to manage multi-agency partnerships and advocate for clients.
• Knowledge of safeguarding, health & safety, and case management systems.
• Passion for supporting vulnerable individuals towards independent living.

If you're looking for a rewarding role where you can make a tangible difference in people's lives, we'd love to hear from you! Apply today to take the next step in your career!