Cook Manager

Mount Charles Group; Northern Ireland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a Catering Manager for their Newcastle location. In this role, you will oversee food preparation and service, ensuring compliance with quality standards and delivering exceptional customer service. Ideal candidates should have relevant experience, be detail-oriented, and possess strong computer skills. The position offers competitive pay and various employee benefits.

Benefits

28 days' paid holidays (pro rata)

Company Pension Scheme

Career Development and Training

Employee Assistance Program

Financial Education service

Uniform Provided

Company Events

Qualifications

• Basic statutory training required for safety and work instructions.
• Proficient computer literacy skills.

Responsibilities

• Prepare and cook food to exceptional standards adhering to HACCP regulations.
• Ensure the service counter is prepped for service.
• Provide high customer service in a consistent manner.
• Handle administration tasks including food temperatures and daily sales figures.
• Manage purchasing, cash handling, and weekly estimated trading accounts.
• Report maintenance issues to relevant departments.
• Ensure proper opening and closing procedures are followed.

Skills

Attention to detail

Customer service

Experience in a Similar Role

Computer literacy

Job description

Overview

Job ref: RF-2509-87

Location: Newcastle - River House

Quantity of Posts Available: 1

Salary: £15.25 per hour

Mount Charles Group are one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for a Catering Manager to join our team at River House, Newcastle. This is a great opportunity to join a world leading facilities management company.

The Role

• 36 hours per week
• 4 days out of 7
• 08:00 - 17:30

Rewards

• 28 days' paid holidays (pro rata)
• Company Pension Scheme
• Career Development and Training
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Uniform Provided
• Company Events

Responsibilities

• To ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to (if required)
• Ensure the service counter is prepped and ready for service
• Ensure the team are providing the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure the service is delivered on time and to the highest possible standard
• Completing any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system.
• Complete bookwork procedures in line with company requirements; in particular the administration of purchasing, cash handling, banking and management of the weekly estimated trading account (ETA)
• Report defective equipment/ utensils/ work and floor surfaces etc. to the relevant Head Office department
• Ensure the opening and closing of all food outlets are carried out in accordance with Company procedures.

The Person

• Attention to detail in all aspects of the work.
• Experience in a Similar Role
• Leads by example and lives our values.
• Enthusiastic and passionate about our customer service and reputation.
• Self-motivated, working independently and on own initiative.
• Flexible with a positive, can-do attitude.

Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. Proficient skills in computer literacy.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Closing date: Sun 26 October 2025