COO - Chief Operating Officer

Madfish; United Kingdom; Remote; GBP 100,000 - 150,000; Full time

Job summary

A leading cybersecurity firm is seeking a Chief Operating Officer (COO) to oversee daily operations and drive strategic initiatives. The ideal candidate will have a strong background in technology and cybersecurity, exceptional project management skills, and experience in leading remote teams. This role offers the opportunity to make a significant impact in a fast-paced environment focused on brand protection and innovation.

Qualifications

• 3+ years of experience in operational leadership roles within technology or cybersecurity companies.
• Proven track record of managing and delivering complex, cross-functional projects.
• Deep understanding of the cybersecurity and/or brand protection industry.

Responsibilities

• Oversee and optimize day-to-day operations across departments.
• Partner closely with the CEO to translate strategic vision into actionable plans.
• Lead and coordinate complex, cross-departmental projects.
• Leverage deep domain knowledge to guide operational strategies.
• Develop and implement scalable processes and KPIs.
• Foster a culture of accountability and collaboration.
• Establish and enforce project timelines and performance metrics.
• Collaborate with stakeholders to support business objectives.
• Identify operational risks and implement mitigation strategies.

Skills

Project management

Leadership

Communication

Process optimization

Education

Bachelor’s degree in business, technology, cybersecurity, or a related field

Job description

Overview

Position: Chief Operating Officer (COO)

Location: Remote
Reports to: Chief Executive Officer (CEO)
Type: Full-Time

Role Summary: The COO will be a key member of PhishFort’s executive leadership team, responsible for overseeing daily operations, driving strategic initiatives, and ensuring the seamless execution of the company’s vision. This role requires deep domain knowledge in cybersecurity and brand protection, proven experience in technology-driven environments, and a track record of successfully coordinating cross-functional projects. The ideal candidate is a results-oriented executor with exceptional project management skills, capable of aligning teams, meeting deadlines, and delivering measurable outcomes.

Key Responsibilities

• Operational Leadership: Oversee and optimize day-to-day operations across departments, including engineering, product development, sales, marketing, and customer success, to ensure alignment with PhishFort’s strategic goals.
• Execution of CEO’s Vision: Partner closely with the CEO to translate strategic vision into actionable plans, ensuring company-wide alignment and execution.
• Cross-Functional Project Management: Lead and coordinate complex, cross-departmental projects, ensuring timely delivery, budget adherence, and high-quality outcomes.
• Tech or Cybersecurity & Brand Protection Expertise: Leverage deep domain knowledge to guide operational strategies, product delivery, and client solutions in the cybersecurity and brand protection space.
• Process Optimization: Develop and implement scalable processes, systems, and KPIs to enhance operational efficiency, drive growth, and ensure client satisfaction.
• Team Leadership & Development: Foster a culture of accountability, collaboration, and innovation by mentoring and managing senior leaders and their teams.
• Deadline & Performance Management: Establish and enforce project timelines, deliverables, and performance metrics to maintain PhishFort’s reputation for reliability and excellence.
• Stakeholder Collaboration: Work with internal and external stakeholders, including clients, partners, and vendors, to support business objectives and drive strategic partnerships.
• Risk Management: Identify operational risks and implement mitigation strategies to ensure business continuity and compliance with industry standards.

Qualifications

• Education: Bachelor’s degree in business, technology, cybersecurity, or a related field
• 3+ years of experience in operational leadership roles within technology or cybersecurity companies.
• Proven track record of managing and delivering complex, cross-functional projects in fast-paced environments.
• Deep understanding of the cybersecurity and/or brand protection industry, including phishing prevention, threat intelligence, or digital fraud mitigation.

Skills

• Exceptional project management skills with a focus on execution, deadlines, and measurable results.
• Strong leadership and communication skills to align diverse teams and drive collaboration.
• Strategic thinker with the ability to operationalize high-level vision into tactical plans.
• Proficiency in process optimization, data-driven decision-making, and performance metrics.

Attributes

• Executor mindset with a hands-on approach to problem-solving and driving results.
• Ability to thrive in a dynamic, high-growth environment while maintaining attention to detail.
• Passion for cybersecurity and protecting brands from digital threats.

Preferred Qualifications

• Experience scaling operations in a high-growth tech or cybersecurity company.
• Familiarity with regulatory frameworks and compliance standards in cybersecurity (e.g., GDPR, NIST, ISO 27001).
• Proven ability to manage remote or distributed teams effectively.