Conveyancing Sales Executive

Clayton Legal; Wallasey; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading legal services provider in the UK is seeking a Conveyancing Sales Executive to manage client inquiries and provide clear explanations of services while maximizing conversion rates. The ideal candidate will have proven sales experience, excellent communication skills, and a strong customer-focused approach. This role offers a competitive salary, benefits, and opportunities for career progression in a collaborative environment.

Benefits

Competitive salary and benefits package

Supportive working environment

Opportunities for career progression

Flexible working options

Modern systems and tools

Qualifications

• Proven sales experience, ideally within legal services or conveyancing.
• Strong communication and interpersonal skills.
• Experience in telesales or customer service.

Responsibilities

• Respond promptly to incoming conveyancing enquiries.
• Follow up on issued quotes to maximise conversion rates.
• Work closely with marketing and conveyancing teams.

Skills

Sales experience in legal services

Excellent communication skills

Objection handling

Negotiation abilities

Organised and detail-oriented

Customer-focused

Tools

Proclaim case management software

CRM systems

Job description

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Title: Conveyancing Sales Executive
Location: Wirral
Role: Full time ( hours), permanent
Hybrid working available %

The Role

• Respond promptly and professionally to incoming conveyancing enquiries via phone, email, or online.
• Provide accurate, clear quotes and explain services in a way clients can easily understand.
• Follow up on all issued quotes to maximise conversion rates.
• Re-engage with unconverted leads, gathering feedback to improve processes.
• Keep the CRM up to date with all client interactions and progress.
• Work closely with marketing and conveyancing teams to ensure smooth onboarding.
• Identify trends in objections and recommend service or process improvements.
• Spot opportunities to cross-sell other services.
• Meet and exceed monthly sales and conversion targets.
• Maintain a consistently high standard of client care.
• Provide cover for colleagues as required.

About You

• Proven sales experience, ideally within legal services, property, or conveyancing.
• Excellent communication and interpersonal skills.
• Strong objection-handling and negotiation abilities.
• Organised, detail-oriented, and able to manage your time effectively.
• Comfortable using CRM systems and digital communication tools.
• Able to work both independently and as part of a team.
• Customer-focused with a track record of building trust quickly.
• Background in telesales, customer service, or account management.
• Experience in conveyancing or property law.
• Understanding of the UK home buying and selling process.
• Familiarity with Proclaim case management software.

What’s on Offer

• Competitive salary and benefits package.
• Supportive, collaborative working environment.
• Opportunities for career progression and professional development.
• Flexible working options available.
• Modern systems and tools to support your success.