Conveyancing assistant

Adkins & Cheurfi Recruitment; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in residential conveyancing is looking for a File Opening Assistant to oversee office administration and manage client interactions. You will be responsible for opening new files, managing client details, and ensuring a smooth onboarding process across various offices. This role offers a competitive salary complemented by a robust benefits package, making it an attractive opportunity for those looking to excel in the legal field.

Benefits

Annual bonus scheme

4% Pension contributions

25 days holiday entitlement

5 extra days off every 5 years

Life Assurance

Employee Assistance Program

Free annual flu injection

Qualifications

• Experience in office administration is essential.
• Strong communication skills required for client interaction.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Overseeing general office administration and logging cheques.
• Opening new files and handling client enquiries.
• Coordinating file opening process across multiple offices.

Skills

Office Administration

Client Relationship Management

Communication

Job description

File Opening Assistant - Residential Conveyancing - 25K

Main Responsibilities:

1. You will oversee general office administration such as logging incoming cheques, maintaining internal registers, storage of deeds and documents, etc.
2. Opening new files is a key part of the role, including handling initial enquiries, sending out initial letters, scheduling client visits, transferring relevant documents, and closing files.
3. You will answer incoming calls, take messages, and follow through on necessary actions.
4. Providing quotations to prospective clients and introducers, and building relationships with them.
5. Coordinate the file opening process for the conveyancing team across multiple offices, including handling initial calls, providing quotes via an online portal, and gathering client information.
6. Ensure all clients' personal details are kept up to date on our electronic system.
7. Send electronic ID checks to all clients for the conveyancing team across multiple offices.

Benefits:

• Firm-wide annual bonus scheme, in addition to a competitive salary
• 4% Pension employer contributions offered through Standard Life
• 25 days holiday entitlement per year (FTE), with an additional three days off at Christmas
• 5 extra days paid leave on your 5-year anniversary (and every 5 years thereafter)
• Life Assurance providing your loved ones with a 3X salary death in service benefit
• Employee Assistance Program: a freephone number available 24/7 for personal, legal, and financial issues; including counselling and a GP helpline
• Free annual flu injection