Conveyancer / Case Handler

CERTAIN ADVANTAGE; Altrincham; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading legal firm in Altrincham is hiring a Conveyancer / Case Handler. This hybrid role, starting with a 3-month office-based period, offers a salary of £30,000-£35,000 depending on experience. Ideal candidates have at least two years’ experience and a strong focus on client service. You'll support the conveyancing teams, ensuring effective case management and outstanding service delivery.

Qualifications

• Minimum of two years’ experience as a case handler handling your own cases.
• Experience across both new build and residential is ideal.
• Managing a wide range of conveyancing transactions.

Responsibilities

• Provide support by taking over active caseloads within the teams.
• Liaise with clients, developers, solicitors, and other stakeholders.
• Draft and manage legal documentation and correspondence.

Skills

Excellent communication skills

Customer service orientation

Attention to detail

Proficiency in Proclaim or similar software

Tools

Proclaim

Job description

Conveyancer / Case Handler
Certain Advantage is hiring for a Conveyancer/ Case Handler based in Altrincham. The role is on a permanent basis on a hybrid basis. (Office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)

The Company
We’re working with a business that’s a leading legal client based in Altrincham If you’re looking to be part of aforward-thinkingandsupportivelaw firm that values its people, then this is a great entry level opportunity where you can build a career.
Does this sound like your next career move?
If you’re ambitious to grow, this may be your next move.
Are you experienced in Conveyancing and Case Handling?
Are you looking to work for a grown-up company who value work/life balance?
Are you driven by progression within a forward-thinking business?

The Role:
We’re looking for an enthusiastic and proactive Conveyancer/Case Handler to support the conveyancing team in providing excellent service to clients. You’ll play a crucial role in supporting our New Build or Residential teams by stepping in to manage active caseloads during periods of colleague absence or increased demand. Instead of handling a fixed portfolio of files, you'll provide flexible support across the team—bringing variety to your day-to-day responsibilities. In return, you'll benefit from a competitive performance-based bonus.

Key Responsibilities:

• Provide hands-on support by taking overactive caseloads within the Residential or New Build conveyancing teams as needed
• Ensure smooth communication by liaising with clients, developers, solicitors, and other key stakeholders
• Draft, review, and manage legal documentation and correspondence with accuracy and attention to detail
• Keep case management systems (CMS) consistently updated with all relevant case information
• Deliver outstanding client service by responding promptly and professionally to enquiries and concerns
• Work towards exchange and revenue goals, with a strong emphasis on delivering a five-star client experience

£30,000-£35,000 DOE plus bonus. Hybrid available after period of training

The individual
We’re looking for people who have :

• Minimum of two years’ experience as a case handler handling your own cases.
• Experience across both new build and residential is ideal
• Managing a wide range of conveyancing transactions
• Excellent communication and relationship building skills
• Exceptional customer service skills. Passionate about delivering great customer service
• Proficiency in using Proclaim or similar case management software.

Working with Certain Advantage
We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.
We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.