Conversion-Driven E-commerce Content Specialist

The Big Phone Store; Wolverhampton; On-site; GBP 42,000 - 56,000; Full time

Job summary

The Big Phone Store in the UK is seeking an E-commerce Content & Conversion Specialist to turn product information into decision-driving copy across our site. You will write content that informs, persuades and converts, starting from customer questions and objections, not just features.

You’ll work across category pages, help content and calls to action, review existing pages, and push for data-driven improvements.

Qualifications

• Experience creating ecommerce content that informs and persuades to drive conversions.
• Ability to translate technical product features into customer benefits.
• Familiarity with content that answers customer questions and objections.

Responsibilities

• Write category, collection and product content that improves search visibility and conversion.
• Create clear calls to action and education content across the site.
• Review existing content and challenge it to improve clarity and performance.
• Collaborate with ecommerce, UX and marketing to align content with customer needs.
• Use data and evidence to guide content decisions rather than personal preference.

Job description

The Big Phone Store in the UK is seeking an E-commerce Content & Conversion Specialist to turn product information into decision-driving copy across our site. You will write content that informs, persuades and converts, starting from customer questions and objections, not just features.

You’ll work across category pages, help content and calls to action, review existing pages, and push for data-driven improvements.