Conversion and Retention Agents

TECHBIZ GLOBAL OÜ; London; Remote; GBP 30,000 - 60,000; Full time

Job summary

An innovative recruitment firm is seeking dynamic Conversion & Retention Agents to thrive in a fast-paced sales environment within the Capital Market and iGaming sectors. This role offers the chance to engage new leads, convert them into loyal clients, and provide exceptional support to boost retention. With a competitive salary and generous commissions, this opportunity allows you to grow in a multicultural setting while meeting performance-driven goals. If you're results-oriented and eager to make an impact, this could be your ideal career move.

Benefits

Competitive base salary

Generous commissions

International work environment

Growth opportunities

Qualifications

• 1-2 years experience in conversion and retention roles.
• Fluent in English plus another language preferred.

Responsibilities

• Engage new leads and convert them into active clients.
• Maintain strong relationships with existing clients.
• Upsell and cross-sell financial products.

Skills

Fluent in English

Sales Skills

Client Engagement

Upselling and Cross-selling

Job description

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At TechBiz Global, we provide recruitment services to our TOP clients from our portfolio. We are currently seeking a Conversion & Retention Agent to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

Job Title:

Conversion & Retention Agent

Locations:

Anywhere

About the Role:

We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities:

1. Engage new leads, convert them into active clients
2. Maintain strong relationships with existing clients
3. Upsell and cross-sell financial products or services
4. Provide high-level client support to boost retention
5. Meet and exceed KPIs in a performance-driven setting

Requirements:

• Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
• 1–2+ years’ experience in conversion/retention
• Results-driven, motivated by performance and bonuses
• Ability to work under pressure in a target-driven team

Why Join:

• Competitive base salary + generous commissions
• International, multicultural work environment
• Opportunity to grow within a leading industry