Conversion Adviser (maternity cover)

University of the West of England; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

The University of the West of England seeks a passionate Conversion Adviser to enhance the student recruitment journey. In this vital role, you will provide exceptional service to potential students, guiding them through their applications and ensuring a smooth transition into university life. The role is campus-based, offers full-time hours, and welcomes applicants from diverse backgrounds.

Benefits

Generous annual leave

Career average pension scheme

Retail savings

Opportunities for training and personal development

Onsite nursery

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Strong organisational and time management skills.
• Ability to build effective relationships and communicate clearly.

Responsibilities

• Ensure prospective students have an outstanding customer experience.
• Support students throughout their application journey.
• Engage in marketing communications and event coordination.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Job description

UWE Bristol is an increasingly popular choice for international students coming to study in the UK. The International Office plays a pivotal role in attracting and enrolling students from around the world, supporting them from initial enquiry through to enrolment.

We are seeking a Conversion Adviser to join our dynamic team. In this varied and rewarding role, you will ensure prospective students receive an outstanding customer experience throughout their application journey.

This is a great opportunity to develop your skills in customer engagement, marketing communications, and event coordination.

We’re looking for someone who is:

• Enthusiastic and committed to delivering excellent customer service
• Confident in communicating with people at all levels
• Culturally aware and sensitive to the needs of international students
• Highly accurate with strong attention to detail, particularly in written and creative communications
  
  
  

Do you have experience in the following?

• Working in a fast-paced, customer-focused environment
• Managing demanding workloads and shifting priorities
• Demonstrating strong organisational and time management skills
• Collaborating flexibly as part of a team
• Building relationships and communicating effectively, both written and verbal
  
  
  

You’ll bring an outgoing and approachable personality to the role, ensuring every student feels supported and informed as they make decisions about their future with us. You’ll provide first-class service across a range of communication channels, helping to deliver a smooth and engaging student recruitment journey.

Where is this role based?

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol , one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community .

We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive.

We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we welcome applications from those who identify as having a disability.

Further information

If you would like to speak to us to find out more about this role please contact Sharon Leat (Conversion Manager) on [e-mail] .

We are hoping to hold interviews for the role on 25th July, although this may change depending upon the number of applications received.

This is a full time, fixed term role covering a period of maternity leave for 12 months or the earlier return of the post holder, working 37 hours per week.

This post is available on a job share basis for applicants wishing to work part time.

UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based although you can discuss the possibility of remote/hybrid working with the recruiting manager.

To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.

The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will therefore be required to provide evidence of your right to work in the UK, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. If you do not have current right to work in the UK you may wish to explore other visa options .

Please note that UWE Bristol does not cover any visa or health surcharge costs.

Advice to applicants

We’d love to hear from you - if you are excited about joining us at UWE please complete our application form as soon as possible.

Tell us about how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description, and include specific examples wherever possible.

Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.