Conversational AI - Technical Trainer

Computappoint; London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading company in IT services is seeking a Conversational AI Technical Trainer to create and deliver training programs on conversational AI and NLP. The role involves facilitating workshops, tailoring content, and staying updated with industry trends. Ideal candidates will have a strong background in AI and proven training experience.

Qualifications

• Experience in AI/NLP and conversational AI development.
• Proven experience delivering technical training on conversational AI.

Responsibilities

• Lead in-person and virtual training sessions, offering immediate feedback.
• Develop engaging training modules on conversational AI and NLP.

Skills

Teaching

Problem Solving

Communication

Education

Bachelor's or Master's in Computer Science

Linguistics

AI

Tools

Dialogflow

Microsoft Bot Framework

Rasa

Amazon Lex

spaCy

NLTK

Hugging Face Transformers

Python

Job description

Conversational AI - Technical Trainer

• Salary: Up to £60,000 (Based on candidate experience)
• Hybrid Model: Mostly remote (ad-hoc travel to London expected)
• Job Type: Permanent

About you:

You must be a skilled Conversational AI Trainer to create and deliver in-depth training programs on conversational AI and natural language processing (NLP). The ideal candidate will have a hands-on technical training session covering conversational AI, suitable for those with some background and practical experience in the field, including building and optimizing conversational AI systems, and be adept at teaching complex concepts to a variety of learners while ensuring training content stays current with industry advancements.

About the client:

My client is a UK-based IT services and consulting company specializing in innovative cloud services, digital transformation, IT infrastructure, and managed services to help businesses optimize and modernize their IT operations using modern and forward-thinking technology solutions.

Their work culture emphasizes collaboration, innovation, and delivery of value to clients with a fast-paced environment and dynamic environment where you can take ownership of projects, and work as part of a supportive team.

Key Responsibilities:

• Facilitate Interactive Training Sessions: Lead both in-person and virtual sessions, guiding hands-on workshops and offering immediate feedback.
• Tailor Content for Client and Industry Requirements: Modify training to suit specific industries, ensuring it aligns with best practices and regulatory standards.
• Create Training Programs and Materials: Develop modules and engaging resources on conversational AI, NLP, and chatbot design.
• Assess Training Impact and Learner Progress: Evaluate participant understanding and refine content based on feedback and performance.
• Stay Current with Industry Trends and Tools: Update training materials with the latest developments in AI, NLP, and machine learning.

Qualifications:

• Bachelor's or Master's in Computer Science, Linguistics, AI, or related fields.
• Experience working in AI/NLP with experience in conversational AI development.
• Proven experience delivering technical training on conversational AI to diverse audiences.
• Holding certification that relevant AI/ML certifications (e.g., Google Professional ML Engineer, AWS Machine Learning, or NLP-focused credentials).
• Contributions to AI publications, conference talks, or active involvement in AI communities.
• Proficiency in multiple languages, especially for multi-lingual NLP applications.

Technical Skills:

• Knowledge of tools like Dialogflow, Microsoft Bot Framework, Rasa, and Amazon Lex.
• Knowledge with libraries such as spaCy, NLTK, and Hugging Face Transformers.
• Practical experience with Python, REST APIs, and dialog model training data preparation.
• Excellent ability to present complex AI concepts clearly and engagingly.
• Problem-solving: Skilled in addressing learner questions and providing solutions during training activities.
• Able to adjust training content and style based on industry, participant skill levels, and learning environments.

To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.