Convenience Store Manager - Tyne & Wear

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Convenience Store Manager to lead a dynamic team in Newcastle upon Tyne. This role involves recruiting and training staff, enhancing customer service, and driving sales. You will be at the forefront of creating a welcoming environment for customers while ensuring operational excellence. With a focus on personal development and team collaboration, this position offers a unique opportunity to make a significant impact in a busy retail setting. Join a company that values inclusivity and provides a supportive workplace where your contributions are recognized and rewarded.

Benefits

20 days holiday plus personal day

Flexible working options

10% discount on purchases

Access to wellbeing services

Life cover and pension contributions

Uniform provided

Colleague networks for support

Qualifications

• Strong communication and leadership skills are essential for team success.
• Ability to make quick decisions and inspire confidence in others.

Responsibilities

• Recruit and train team members to exceed performance expectations.
• Ensure store safety and compliance while driving sales growth.

Skills

Communication Skills

Team Leadership

Customer Service

Decision Making

Resilience

Job description

Social network you want to login/join with:

Convenience Store Manager - Tyne & Wear, Newcastle upon Tyne

Client:

Tesco

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

ecfd7eedbf4e

Job Views:

2

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Tesco:

Contract: Permanent

Shift Pattern: Varies from day to day but are planned in advance.

You will be responsible for:

1. Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
2. Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
3. Leading your team in the driving of trade activity, and using your expertise and knowledge to grow sales and maximise profit.
4. Leading and building your managers' knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
5. Ensuring the safety of your colleagues is your top priority, and ensuring your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

You will need:

1. A great communicator who will share knowledge, experience, and best practices, understanding the importance of what you do and working collaboratively with your team to deliver results.
2. To be natural and welcoming with customers, putting them at the heart of whatever you do, taking the time to listen and understand others, building strong relationships with your colleagues and customers.
3. Energy and resilience to keep momentum going when working in challenging environments. You own the decision making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.
4. Energy and drive to deliver beyond expectation, doing the right thing whether everything is going well or times are tough, and knowing how to consistently be at your best, inspiring confidence in those around you.
5. Aware of what our competitors are doing and always looking for ways to build and deliver new initiatives to help improve our store for customers.

What's in it for you:

1. Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
2. Request flexible working from day one.
3. Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
4. Access to free wellbeing services with a range of resources to support your mind, body, and life.
5. Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
6. Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
7. Uniform provided and policies to support you for all of life’s moments, big and small.
8. Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility.