Convenience Store Manager

J S Convenience Stores Limited; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Job summary

J S Convenience Stores Limited in Birmingham is seeking a dynamic Convenience Store Manager to lead the retail team and ensure smooth store operations. You will oversee daily activities, manage staff, optimize sales, and deliver outstanding customer service.

Join our fast-paced environment to drive store performance, maintain high service standards, and grow your career in retail management with a proactive and collaborative team.

Qualifications

• Proven management experience in retail or convenience store environments with supervising responsibilities.
• Strong leadership skills with the ability to motivate and manage diverse teams effectively.
• Excellent communication skills; bilingual or multilingual abilities are a plus for serving diverse customer bases.
• Demonstrated organizational skills with proficiency in time management and administrative tasks.
• Knowledge of merchandising techniques, sales management, and retail operations best practices.
• Experience in supervising staff, managing inventory, and implementing sales strategies.
• Ability to handle phone etiquette professionally while managing multiple priorities efficiently.

Responsibilities

• Lead and supervise store staff, providing guidance, training, and motivation to achieve sales goals and maintain high standards of customer service.
• Manage daily store operations including inventory control, merchandising, cash handling, and ensuring compliance with company policies and safety regulations.
• Develop and implement sales strategies to increase revenue and improve store performance.
• Oversee stock replenishment, product displays, and visual merchandising to attract customers and maximize sales potential.
• Handle customer inquiries, resolve complaints promptly, and ensure a positive shopping experience for all visitors.
• Maintain accurate administrative records such as sales reports, inventory logs, and staffing schedules.
• Foster a team-oriented environment by promoting effective communication and organizational skills among staff members.

Skills

Retail management

Leadership

Communication skills

Team motivation

Multilingual

Job description

We are seeking a dynamic and energetic Convenience Store Manager to lead our retail team and ensure the smooth operation of our store. In this pivotal role, you will oversee daily store activities, manage staff, optimize sales, and deliver exceptional customer service. Your leadership will drive a positive shopping experience, foster team collaboration, and uphold operational excellence. If you thrive in a fast-paced environment and possess strong management skills, this is your opportunity to make a meaningful impact while advancing your career in retail management.

Duties

Lead and supervise store staff, providing guidance, training, and motivation to achieve sales goals and maintain high standards of customer service

Manage daily store operations including inventory control, merchandising, cash handling, and ensuring compliance with company policies and safety regulations

Develop and implement sales strategies to increase revenue and improve store performance

Oversee stock replenishment, product displays, and visual merchandising to attract customers and maximize sales potential

Handle customer inquiries, resolve complaints promptly, and ensure a positive shopping experience for all visitors

Maintain accurate administrative records such as sales reports, inventory logs, and staffing schedules

Foster a team-oriented environment by promoting effective communication and organizational skills among staff members

Qualifications

Proven management experience in retail or convenience store environments with supervising responsibilities

Strong leadership skills with the ability to motivate and manage diverse teams effectively

Excellent communication skills; bilingual or multilingual abilities are a plus for serving diverse customer bases

Demonstrated organizational skills with proficiency in time management and administrative tasks

Knowledge of merchandising techniques, sales management, and retail operations best practices

Experience in supervising staff, managing inventory, and implementing sales strategies

Ability to handle phone etiquette professionally while managing multiple priorities efficiently

Join us as a Convenience Store Manager where your leadership will energize our team and elevate our store’s success! We value proactive individuals who are passionate about retail management, committed to delivering outstanding customer service, and eager to grow within a vibrant company culture.