Controls Testing Lead

VELOCITY MOBILE LTD.; Nottingham; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Pension scheme

Bonus schemes

Private medical insurance

25 days annual leave

Enhanced parental leave

Job summary

Capital One UK is seeking an experienced Controls Testing Lead to own the UK controls testing programme, lead a team of control experts and collaborate with senior stakeholders across the organisation.

The role operates on a hybrid model with three days in the Nottingham office (Tue–Thu) and Mon/Wed work-from-home days, supported by a comprehensive benefits package including pension, bonus schemes, private medical insurance, and enhanced parental leave.

Responsibilities

• Owns UK controls testing programme across departments.
• Leads and coaches the testing team, promoting excellence and continuous improvement.
• Simplifies workloads and drives strategic testing initiatives.
• Engages with senior stakeholders to tell data-driven risk stories.
• Implements and refines testing methodologies with best practices and innovative approaches.
• Partners with Enterprise and Lines of Defence to ensure cohesive risk management.

Job description

We are seeking an experienced and dynamic professional to act as a Subject Matter Expert and lead our UK controls testing programme. As the Controls Testing Lead, you will take ownership of your portfolio of work, collaborating with senior stakeholders and the lines of defence to elevate our control environment leading our team of control experts. What you'll do

• Programme Ownership: Take ownership of the UK controls testing programme, ensuring an effective, efficient, and risk-aligned approach to testing controls across various departments.
• Team Leadership:Coach and develop the testing team, acting as a visible role model for positive behaviours across the wider risk and non-risk communities. Foster an environment of excellence, innovation, and continuous improvement.
• Strategic Optimisation: Simplify workloads, clear out inefficiencies and utilise newly found capacity to pitch and lead initiatives which align to the strategic goals of both the Risk Office and the business
• Stakeholder Engagement: Connect different data points to tell a compelling story, explaining complex risk information simply to drive clear action from senior stakeholders.
• Methodology & Innovation: Enhance and refine testing methodologies by integrating industry best practices, modern frameworks, and innovative approaches.
• Enterprise Alignment: Confidently step into conversations across all lines of defence and partner with Enterprise to ensure compliant and cohesive risk management
• Business Enablement and AI Agenda: Actively support and guide team members by developing tools, guidance and training which drive our AI agenda forward, helping the business take well managed risks when embedding AI into their control framework
• Risk & Control Expertise: A technical Subject Matter Expert with significant risk and control experience in a highly regulated corporate environment.
• Judgment & Adaptability: Strong organisational skills with the agility to remain focused in a changing environment. The ability to make smart trade-off calls to maximise value, keeping immediate areas of responsibility well-managed while delivering results at pace.
• Tech & AI Integration: Experience developing or embedding AI tools and the appropriate governance of these tools into testing or operational processes along with knowledge of automation within control execution.
• Process Optimisation: A proactive mindset with a track record of self-identifying process efficiencies and successfully executing them.
• Influence & Stakeholder Management: Exceptional communication skills with the ability to influence, collaborate, and partner effectively with diverse cross-functional teams and senior leadership.
• Continuous Improvement Mindset: Use data, insight and experience to identify opportunities to improve quality, efficiency and outcome. We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK., At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
• Wealth & Future: Competitive pension and performance-based bonus schemes
• Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days.
• Health: Access premium care through our private medical insurance.
• Family Support: We champion your milestones with enhanced parental leave.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realise their dreams. Together, we are on a quest to change banking for good.

We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career:

A full list of our benefits is availablehere.

What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace.