Controls Strategy & Innovation – Innovation & Process Automation- VP

Citigroup Inc.; Belfast; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Join a global financial institution as a VP in the Controls Strategy & Innovation team. Lead efforts in operational process improvements, automation, and innovation while collaborating across teams to drive impactful change. Enjoy a hybrid working model and a range of benefits including generous holiday allowance and private medical insurance.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Discretional annual performance related bonus

Private medical insurance packages

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, family, and friends

Access to learning and development resources

Qualifications

• Experience leading operational transformation, automation, or innovation efforts.
• Familiarity with process design and AI use cases.

Responsibilities

• Own the pipeline for process improvement ideas and implement automation.
• Create clear, visual PowerPoint updates showcasing innovation progress.

Skills

Communication

Collaboration

Problem Solving

Strategic Thinking

Tools

PowerPoint

Workflow Tools

Job description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communication, collaboration and visualization to the Controls & Regulatory Management team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

We are seeking a forward-thinking, execution-focused VP to lead innovation, automation, and simplification in our Controls Strategy & Innovation team. This role is central to how we modernize the way we work – delivering real, measurable impact through process automation, AI use cases, and practical redesign of workflows and handoffs.

This role will focus on end-to-end operational process improvements, helping us eliminate friction, reduce manual effort, and scale what works. You’ll also help translate ideas into clear visuals and proposals, supporting leadership’s decision-making.

What you’ll do

This role is ideal for someone who thrives at simplifying complex processes, delivering scalable solutions, and bringing structure to fast-moving, high-impact work.

• Processing Automation & AI: Own the pipeline for process improvement ideas, partnering with teams to identify opportunities, design solutions, and implement automation or AI
• Innovation Intake & Governance: Launch and manage a clear intake process to prioritize, track, and scale innovation opportunities
• Simplification: Rethink how our team operates, eliminating handoffs and duplications
• Execution Support: Partner with other team leads to ensure automation and simplification align with broader team priorities
• Presentation & Communication: Create clear, simple, and visual PowerPoint updates that showcase innovation progress and highlight the impact
• Stakeholder Alignment: Collaborate across teams to ensure change is practical and tied to measurable results

What we’ll need from you

• Experience leading operational transformation, automation, or innovation efforts
• Familiarity with process design, AI use cases or workflow tools
• Strong problem-solving mindset: able to identify root causes and design practical solutions
• Excellent communication and PowerPoint storytelling skills: able to clearly show impact and next steps
• Strategic thinker who also executes

What we can offer you

This is a role that will offer you the opportunity to build an in-depth understanding of and strong relationships throughout the Markets Controls organization. Every day there will be new challenges that will help you develop skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-AM3

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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