Controls Quality and Methodology Lead

LegalAndGeneral; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

Legal & General is seeking a Controls Quality and Methodology Lead within its Retail risk and regulatory compliance function in the UK. You will own review methodologies, testing standards and QA processes to ensure robust, repeatable evidence across Retail operations.

You will embed consistent testing practices, strengthen review quality and ensure methodologies align with regulatory expectations, industry best practice and evolving business needs.

Qualifications

• Strong knowledge of control testing and control effectiveness methodologies.
• Experience developing assurance or testing methodologies, frameworks and standards.
• Knowledge of quality assurance frameworks and review techniques.
• Experience conducting quality reviews and calibration activities.
• Understanding of control assessment, sampling and reperformance methodologies.
• Experience promoting consistency across testing or assurance teams.

Responsibilities

• Developing, maintaining and continuously improving control effectiveness methodologies, standards and guidance
• Conducting quality reviews of completed testing and control effectiveness assessments
• Establishing quality standards, review processes and calibration exercises across Retail
• Designing and improving testing approaches, reperformance techniques and validation methodologies
• Embedding evidence-based testing through sampling, validation, reperformance and constructive challenge
• Identifying opportunities to improve review quality, efficiency and the value delivered by control effectiveness activity
• Providing coaching, technical guidance and training to colleagues undertaking control effectiveness reviews
• Supporting effective governance, reporting and escalation for changes affecting customer outcomes

Skills

Control testing

Quality assurance

Calibration

Regulatory knowledge

Job description

• Permanent/Regular or Fixed Term Contract/Temporary: Permanent (UK and ROW) / Regular (US)
• L&G Business Unit: Legal & General Retail
• L&G sub Business Unit: RETAIL - CENTRAL
• Primary Location: Cardiff, Four Central Square
• Job Family: Risk & Regulatory Compliance

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

We’re looking for a Controls Quality and Methodology Lead to help maintain the quality, consistency and effectiveness of our control effectiveness framework across the Retail business. You’ll take ownership of review methodologies, testing standards and quality assurance processes, ensuring our control reviews provide robust, credible and repeatable evidence

Working collaboratively across Retail, you’ll help embed consistent testing practices, strengthen review quality and ensure our methodologies continue to reflect regulatory expectations, industry good practice and evolving business needs.

What you’ll be doing

• Developing, maintaining and continuously improving control effectiveness methodologies, standards and guidance
• Conducting quality reviews of completed testing and control effectiveness assessments
• Establishing quality standards, review processes and calibration exercises across Retail
• Designing and improving testing approaches, reperformance techniques and validation methodologies
• Embedding evidence-based testing through sampling, validation, reperformance and constructive challenge
• Identifying opportunities to improve review quality, efficiency and the value delivered by control effectiveness activity
• Providing coaching, technical guidance and training to colleagues undertaking control effectiveness reviews
• Supporting effective governance, reporting and escalation for changes affecting customer outcomes

What we’re looking for

• Strong knowledge of control testing and control effectiveness methodologies
• Experience developing assurance or testing methodologies, frameworks and standards
• Knowledge of quality assurance frameworks and review techniques
• Experience conducting quality reviews and calibration activities
• An understanding of control assessment, sampling and reperformance methodologies
• Experience promoting consistency across testing or assurance teams
• The ability to identify and implement practical continuous improvement opportunities
• A relevant professional qualification in risk management, internal audit, accounting or compliance would be beneficial but is not essential

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time and job shares.Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.