Controls Effectiveness Specialist

Legal & General; Metropolitan Borough of Solihull; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working options

Inclusive culture

Job summary

Legal & General is seeking a Controls Effectiveness Specialist to support the delivery of its control effectiveness programme across the Retail business. You will perform control reviews, gather evidence, and provide objective assessments of whether key controls operate as designed.

You will work with stakeholders across Retail to strengthen control environments and deliver positive outcomes for customers, with opportunities to improve review quality and efficiency.

Qualifications

• Understanding of risk and control frameworks and how they apply to Retail.
• Experience supporting controls testing, assurance or governance activities.
• Knowledge of control effectiveness and testing methodologies.
• Experience gathering, analysing and evaluating evidence.
• Ability to document findings, recommendations and review outcomes clearly.
• Experience identifying control weaknesses, gaps or improvements.
• Strong communication and collaboration skills; constructive challenge.

Responsibilities

• Deliver control effectiveness reviews following established methodologies and plans.
• Conduct walkthroughs, sampling, validation, testing and reperformance activities.
• Review control design and operating evidence to verify performance.
• Identify weaknesses and gaps requiring further investigation.
• Prepare working papers, testing documents and evidence-based findings.
• Monitor remediation activity from control reviews and verify closure.
• Seek opportunities to improve review quality, efficiency and value.
• Collaborate with stakeholders to obtain evidence and provide constructive challenge.

Skills

Risk & control frameworks

Controls testing experience

Control effectiveness knowledge

Evidence gathering & evaluation

Documentation of findings

Identifying weaknesses & improvements

Communication & collaboration

Professional qualification in risk/aud

Job description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long‑term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long‑term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

We’re looking for a Controls Effectiveness Specialist to support the delivery of our control effectiveness programme across the Retail business. You’ll carry out control reviews and testing, providing an objective assessment of whether key controls are operating as intended

Working collaboratively with stakeholders across Retail, you’ll gather and evaluate evidence, identify potential weaknesses and support practical improvements that strengthen the control environment and help deliver positive customer outcomes

What you’ll be doing

• Delivering control effectiveness reviews in line with agreed methodologies, standards and review plans
• Undertaking walkthroughs, sampling, validation, testing and reperformance activities
• Reviewing control design and operating evidence to assess whether controls are performing as intended
• Identifying potential control weaknesses, gaps and failures requiring further investigation
• Preparing clear working papers, testing documentation and evidence‑based findings
• Monitoring and validating remediation activity arising from control reviews
• Identifying opportunities to improve review quality, efficiency and overall value
• Collaborating with stakeholders to obtain evidence, facilitate reviews and provide constructive challenge

What we’re looking for

• A good understanding of risk and control frameworks
• Experience supporting controls testing, assurance, risk, compliance, audit or governance activity
• Knowledge of control effectiveness and testing methodologies
• Experience gathering, analysing and evaluating evidence
• The ability to document findings, recommendations and review outcomes clearly
• Experience identifying control weaknesses, process gaps or improvement opportunities
• Strong communication and collaboration skills, with a considered approach to constructive challenge
• A relevant professional qualification in risk, audit, compliance or accounting would be beneficial but is not essential

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.