Controller (Scheduler)

Gilmartins; Houghton Regis; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading company is seeking an experienced Engineer Scheduler to join their Head Office in Houghton Regis. The role includes leading a team, scheduling daily tasks, and ensuring effective communication with tradespeople and tenants. This full-time position offers excellent career progress opportunities in a fast-paced social housing environment.

Benefits

Career development opportunities

Employee Assistance program for support

Free Personal Trainer group sessions

Hamper at Christmas

Qualifications

• Experience in scheduling routes and issuing jobs to engineers.
• Ability to manage a demanding workload in a fast-paced environment.

Responsibilities

• Running daily schedules for a team of 5-6 tradespeople.
• Liaising with tradespeople, tenants, and clients regarding updates on repairs.
• Logging engineer work requests and tracking each through to completion.

Skills

Communication

Organisation

Problem-solving

Resource Planning

Job description

1 month ago Be among the first 25 applicants

This range is provided by Gilmartins. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are recruiting for experienced Engineer Schedulers (Controllers) to work in our Head Office in Houghton Regis.

The role is to lead a team of 5-6 trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade.

Communication, organisation and problem-solving are some of the key skills required for this role.

Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced.

Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.

Main Responsibilities:

• Running daily schedules for team of 5-6 trade Operatives (electricians, plumbers, etc)
• Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs
• Arranging parts or materials for click/collect where not available from usual suppliers
• Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion
  
  

Essential Skills / Experience for this role:

• Excellent communication and listening skills
• Ability to multi-task to manage a demanding workload in a fast-paced environment
• Excellent resource planning and administration skills
• The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers
  
  

Company Benefits:

• Career development opportunities
• Employee Assistance - access to a range of support and advice by telephone and a via a mobile phone app
• Free Personal Trainer group sessions after work every Thursday
• Hamper at Christmas
  
  

This is a full-time office-based (not remote working) position.

Our hours of work are 8am to 5pm Monday to Friday and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

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