Control Room Solution Architect - (ESN)

Tesol Inc; Kenilworth; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading technology company is seeking an experienced Control Room Solutions Architect to support the integration of Emergency Services Control Room systems into the Emergency Services Network. This pivotal role focuses on ensuring smooth technical alignment, stakeholder engagement, and timely delivery in a crucial national transformation programme across Fire, Police, and Ambulance services. Strong background in system integration and Emergency Services operations required.

Qualifications

• Proven experience as an ESN Solutions Architect or SME.
• Extensive knowledge of Emergency Services Control Room operations and technologies.
• Hands-on experience with system integration, configuration, and testing.

Responsibilities

• Lead the technical integration of Control Room systems with the ESN.
• Serve as a subject matter expert on ESN and Airwave technologies.
• Define and communicate interface requirements and protocols.

Skills

Solutions Architect experience

Emergency Services Control Room operations

System integration

Stakeholder engagement

ESN ecosystem knowledge

Communication skills

Job description

Control Room Solutions Architect - Emergency Services Network (ESN) - £600 per day - Inside IR35 - Primarily Remote - 6 Month intial contract.

My client, a leading technology company and specialist in the design, build, support and management of the UK's critical digital infrastructure, is seeking an experienced Solutions Architect - Control Room Technology to support the onboarding of Emergency Services Control Room systems onto the Emergency Services Network (ESN). This is a critical role in a national transformation programme that modernises public safety communications across Fire, Police, and Ambulance services.

As an ESN SME, you'll be at the forefront of control room integration-ensuring smooth technical alignment, stakeholder engagement, and timely delivery of key onboarding milestones.

Key Responsibilities:

• Lead the technical integration of Control Room systems with the ESN.
• Serve as a subject matter expert on ESN and Airwave technologies.
• Define and communicate interface requirements, configuration protocols, and end-to-end testing procedures.
• Work directly with User Organisations, Control Room system vendors, and the Home Office to resolve onboarding and integration issues.
• Represent the programme at onboarding governance forums, providing clear updates, escalations, and technical insights.
• Ensure all onboarding technical deliverables are completed within programme timelines and budgets.

Required Skills & Experience:

• Proven experience as an ESN Solutions Architect or SME, ideally within a Control Room environment.
• Extensive knowledge of Emergency Services Control Room operations and technologies.
• Hands-on experience with system integration, configuration, and testing for critical communications platforms.
• Strong stakeholder engagement background, with the ability to work effectively across complex multi-agency environments.
• Clear understanding of the ESN ecosystem, Control Room interfaces, and the transition from Airwave.
• Excellent communication, documentation, and presentation skills.
• Comfortable managing competing priorities in a fast-moving, mission-critical programme.

Desirable:

• Background in Emergency Services (Police, Fire, or Ambulance).
• Prior engagement with Home Office-led programmes.
• Experience in both legacy and next-gen Control Room technology stacks.

Interested?
If you are an experienced ESN Solutions Architect looking to make a tangible impact on one of the UK's most important national programmes, we want to hear from you.