Control Room Operator

Corps Security; Stretford; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

SIA license renewal

Real Living Wage

Pension scheme

Cycle to work

Discounts & rewards

Digital GP

Death in Service

Recruitment bonus

Lead scheme

EAP

Job summary

Corps Security is seeking an experienced Control Room Operator to detect and prevent incidents on a designated site. You will work 48hrs per week on a mixed shift pattern of days and nights 07:00-19:00/19:00-07:00, ensuring rapid, accurate response to alarms and events.

Key requirements include holding a valid SIA CCTV and SIA DS Licence, prior control room and CCTV system experience, and strong IT skills. The role offers comprehensive benefits as part of a Real Living Wage Foundation partner.

Qualifications

• Excellent communication skills and a strong customer focus.
• Must hold a valid SIA CCTV licence (CCTV) – essential.
• Must hold a valid SIA DS licence – essential.
• Previous control room experience – essential.
• Previous CCTV system experience – essential.
• Excellent IT skills including MS Excel.
• Able to achieve vetting to BS7858 standards.

Responsibilities

• Liaise daily with peers, management and client.
• Operate, monitor and prioritise security systems in the Control Centre.
• Manage access and egress in line with instructions.
• Record events and actions monitored from the control room.
• Respond to incidents or security issues; escalate as required.
• Report faults with technology following escalation process.
• Work with emergency services and other providers to maintain standards.
• Produce written incident reports as required by client and company.
• Ensure safety of all persons on site.
• Perform ad hoc duties as assigned.

Skills

Communication skills

SIA CCTV Licence

SIA DS Licence

Control room experience

CCTV system experience

IT skills (Excel)

BS7858 vetting

Job description

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War. By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

Who are we looking for?

We are looking for an accustomed Control Room Operator to detect and prevent accidents, crimes and incidents happening on one of our esteemed sites. You will work - 48hrs per week on a mixed shift pattern of days and nights 0700-1900/1900-0700

What we offer:

We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service - £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What you will need:

• Excellent communication skills and a strong customer focus.
• Must hold a valid SIA CCTV and SIA DS Licence - essential
• Previous control room experience - essential.
• Previous CCTV System experience - essential.
• Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
• Able to achieve vetting to BS7858 Standards

What are you going to do:

• Liaise on a daily basis with peers, operational management teams and the client.
• Operate, monitor and prioritise all security systems located within the Control Centre in an effective manner, ensuring that all work is undertaken in compliance with the site-specific assignment instructions and current legislation.
• Manage Access and Egress in line with site specific Assignment Instructions.
• Record all events and actions monitored from within the control room.
• Respond and react to any incidents or security issues that may arise.
• Report any faults with the technology following the escalation process.
• Work alongside the emergency services and other security providers to ensure high standards.
• Produce written reports on incidents and occurrences in line with client requirements and company standards.
• Ensure safety of all persons on site.
• Perform ad hoc duties as directed.

Diversity and Inclusion

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.

Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.

Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.