Control Room Operator

TN United Kingdom; Chester; On-site; GBP 40,000 - 60,000; Full time

Job description

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Working Hours: 4 on 4 off rotating shift pattern (days & nights), 12-hour shifts, 6am-6pm/6pm-6am, average 42 hours per week

Pay: £12.50 per hour

Location: Carlton House, Chester Business Park, CH4 9QE

Reporting to: Control Room Manager

Overview

An exciting opportunity has arisen to join our established Anchor Group Services’ Control team based at our Head Quarters in Chester Business Park.

The successful candidate will be responsible for time and attendance monitoring for site-based security and cleaning teams, staff scheduling, CCTV alarm processing and the coordination of Anchor’s key holding and alarm response team.

This is an exciting opportunity to enhance your security career and to join a highly motivated team.

Duties include:

• Co-ordinating multiple site systems and monitoring booking on and off check calls.
  
• Proactively and continuously monitor the site-based security and cleaning teams by obtaining, collating and reviewing information from multiple sources.
  
• Ensure accurate and timely logging and recording of all required information using available IT systems and in accordance with operational processes and guidance.
  
• Provide information, data and appropriate advice and guidance to relevant parties in a timely manner depending on their needs and using available systems.
  
• Promoting a culture of excellence and continuous improvement at all times.
  

Requirements

• Full 5-year employment checkable history.
  
• Valid frontline SIA licence DS, SG or CCTV.
  
• Previous industry related experience preferred but not essential.
  
• Previous experience in a similar role is desirable but not essential.
  
• Excellent communications skills.
  
• Ability to work in a fast-moving environment.
  
• Knowledge of Microsoft 365, Timegate, Immix, Team, SharePoint and Office would be a distinct advantage.
  

Due to the nature of the role substantial time will be invested in training and development to ensure competency can be evidenced with a number of bespoke management systems.

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy.
  
• Access to SIA Top-Up and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
  
• Auto Enrolment Pension.
  
• Wagestream - access to pay as you earn it.
  
• Cycle to Work Scheme Available.
  
• Full uniform provided.
  
• Free Employee Assistance Programme 24/7 including access to counselling.
  
• Hospital Saturday Fund.
  
• Reward and Recognition awards.
  

What's Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Control Room Operator, Security Officer, CCTV Officer, CCTV Control Room Officer, Surveillance Officer