Control Room Operative

Stockton Council; Stockton-on-Tees; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local government organization in Stockton-on-Tees is seeking a motivated Control Room Operative for its Security and Surveillance Team. The role involves monitoring live CCTV feeds, responding to public calls, and using advanced software for decision-making. Ideal for candidates passionate about community safety and willing to acquire relevant licenses. Competitive salary and employee benefits included.

Benefits

Competitive salary

Generous pension scheme

Annual leave entitlement

Learning and development opportunities

Qualifications

• Desirable to hold SIA CCTV and Security Licences.
• Willingness to work towards qualifications within six months.

Responsibilities

• Monitor live feeds to help reduce crime and anti-social behaviour.
• Respond to calls from the public and local businesses.
• Use cutting-edge software for real-time decision-making.

Skills

Monitoring live feeds

Responding to calls

Using software for decision-making

Job description

Social network you want to login/join with:

Control Room Operative, Stockton-on-Tees

Client:

Location:

Stockton-on-Tees, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

be0d329e5eb0

Job Views:

6

Posted:

01.08.2025

Expiry Date:

15.09.2025

Job Description:

Further Information At Stockton-on-Tees Borough Council, we believe in creating a workplace where people feel trusted, valued, and empowered to make a real difference. If you're looking for a career where your work directly contributes to safer communities and a better quality of life for residents and visitors alike — this is your opportunity!

We’re on the lookout for a motivated and tech-savvy individual to join our Security and Surveillance Team — a vital part of our mission to protect public spaces, reduce crime, and enhance community confidence.

As a Control Room Operative, you’ll be at the heart of our 24/7 operations, working in a modern CCTV and alarm receiving centre. We are looking for someone with potential to contribute to the Council’s vision for a safer environment for both the communities our residents live in but also for visitors to our town centres, parks, and open spaces.

Every day will be different, but the things you can expect to be involved in include:

• Monitor live feeds to help reduce crime and anti-social behaviour
• Respond to calls from the public and local businesses with professionalism and care
• Use cutting-edge software to support real-time decision-making
• Help protect council, business, and public assets across the borough

Your work will matter, as you will be directly supporting our goals to:

• Reduce crime and environmental offences
• Lower the fear of crime in our communities
• Safeguard vehicles, property, and public spaces
• Protecting our communities is a 24/7 operation, with 12-hour day and night shifts — ideal for those who thrive in dynamic, fast-paced environments.

While holding SIA CCTV and Security Licences is desirable, we welcome applicants who are willing to work towards these qualifications within six months of employment.

Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the Personal Statement on the application form, as this information is used to select candidates for interview.

Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued, and supported to make a positive contribution at work.

We offer an excellent total reward package including a competitive salary, generous pension scheme, and annual leave entitlement, as well as access to a number of additional employee benefits and a wide range of learning and development opportunities.

For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website: