Control Room Operative

Securitas UK; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Securitas UK is seeking a dedicated security professional to monitor sites and manage incidents. The role requires SIA and CCTV licenses, along with prior control room experience. Successful candidates will exemplify integrity, vigilance, and helpfulness while contributing to a safer environment.

Qualifications

• Minimum 1 year of previous control room experience required.
• Right to work in the UK with a five-year checkable history.
• Engagement in ongoing training and development.

Responsibilities

• Monitor CCTV and access control systems to ensure site security.
• Coordinate security personnel to incidents and service calls.
• Maintain accurate shift records and incident reports.

Skills

Monitoring and reporting safety/security issues

Emergency response support

Distraction and coordination skills

CCTV operation

First aid

Communication skills

Education

SIA DS licence

CCTV Licence

Driving licence

Job description

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• Monitor and report safety or security issues, escalating where necessary.
• Support emergency response teams and direct external responders as required.
• Dispatch and coordinate security personnel to incidents and service calls.
• Monitor CCTV and access control systems to ensure site security and safety.
• Respond to alarms and initiate emergency protocols when needed.
• Maintain detailed and accurate shift records and incident reports.
• Prepare and update reports, logs, and SOP documentation.
• Assist with training updates and contribute to policy development.
• Monitor media for security-related updates and share key information.
• Provide feedback to improve operations and team performance.
• Engage in ongoing training and uphold Securitas Core Values: Integrity, Vigilance, and Helpfulness.

Job Description

Responsibilities:

• Monitor and report safety or security issues, escalating where necessary.
• Support emergency response teams and direct external responders as required.
• Dispatch and coordinate security personnel to incidents and service calls.
• Monitor CCTV and access control systems to ensure site security and safety.
• Respond to alarms and initiate emergency protocols when needed.
• Maintain detailed and accurate shift records and incident reports.
• Operate communication systems (phones, radios, paging, intercoms).
• Prepare and update reports, logs, and SOP documentation.
• Assist with training updates and contribute to policy development.
• Monitor media for security-related updates and share key information.
• Provide feedback to improve operations and team performance.
• Engage in ongoing training and uphold Securitas Core Values: Integrity, Vigilance, and Helpfulness.

Qualifications

Job Essentials:

• SIA DS licence
• CCTV Licence
• Driving licence and access to own vehicle
• First aid
• Previous control room experience (minimum 1 year)
• Right to work in the UK and have a five-year checkable history

Additional Information

It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.

Why Choose Securitas UK?

At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency, and collaboration.
• Fair Pay & Benefits: Competitive, equitable compensation and benefits.

Our Commitment to You

We support our workforce through initiatives such as:

• Employee Networks – Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
• Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2Disability Confident Employer Certification - We commit to guaranteeingan interview to anyone who discloses a disability at screening, providing they live within the location requirements.
• Health & Well-being Programs – Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.

We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click ‘I'm Interested' and start your career with Securitas UK today!