Control Room Officer

TN United Kingdom; London; On-site; GBP 30,000 - 42,000; Full time

Job summary

An established industry player is seeking a dedicated Security Controller to enhance safety and security for a high-profile corporate client in London. This role involves monitoring CCTV and access control systems, coordinating incident responses, and ensuring compliance with health and safety regulations. The ideal candidate will be a proactive team player with excellent communication skills and a strong commitment to maintaining a secure environment. Join a dynamic team and contribute to a safer workplace while enjoying competitive benefits and opportunities for professional growth.

Benefits

Competitive salary

Weeks holiday per year

Workplace pension scheme

Life assurance

Support for SIA Licence & renewal

Healthcare scheme

Eyecare vouchers

Employee discount scheme

Training and development opportunities

Free uniform

Qualifications

• Experience in security operations with a focus on CCTV and access control.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Monitor CCTV and access control systems, ensuring compliance with procedures.
• Coordinate responses to incidents and uphold site regulations.

Skills

CCTV Monitoring

Access Control

Incident Response

Health & Safety Compliance

Communication Skills

Problem-Solving Skills

Education

Valid SIA CCTV License

Job description

We have an exciting opportunity for an experienced Security Controller to join the Allied Universal team, working for a high-profile corporate client in London. This role is ideal for a highly motivated individual with a strong background in security operations, access control, and CCTV monitoring.

As a Security Controller, you will be responsible for monitoring the access control and CCTV systems, ensuring the safety and security of all individuals on-site. You will coordinate and escalate responses to incidents, proactively uphold site regulations, and support overall security operations.

Key Details

• Hours: 42 hours per week
• Shift pattern: 4 on, 4 off rotation - Day Shifts (flexibility required for night shifts when operationally needed)
• Location: London
• Pay rate: £ (please specify)
• Required: Valid SIA CCTV License

Responsibilities

1. CCTV & Access Control Monitoring - Operate and monitor all CCTV and access control systems, ensuring compliance with operational procedures and GDPR regulations.
2. Incident Response & Coordination - Deploy and coordinate security staff in response to incidents, gather evidence, conduct risk assessments, and inform key personnel.
3. Health & Safety Compliance - Uphold site rules, regulations, and safety standards, adhering to relevant legislation.
4. Fire System Monitoring - Monitor fire systems, respond to alarms, and log incidents.
5. Control Room Equipment Maintenance - Regularly check CCTV and control room equipment for full operational status.
6. Access & Key Control - Issue radios, passes, and keys, maintaining accurate logs.
7. Safety & Emergency Checks - Perform checks on emergency systems and report faults.
8. Incident Investigation Support - Assist investigations using CCTV footage and provide reports.
9. Record-Keeping & Handover - Keep detailed incident records and ensure proper handovers.
10. Out-of-Hours Access Control - Manage site access during non-operational hours.
11. Support to Security Management - Assist the management team as needed.

Ideal Candidate

• Respectful team player with good communication skills.
• Well groomed and professionally presented.
• Proactive in suggesting improvements.
• Positive attitude with a winning mentality.
• Ability to follow instructions and make decisions.
• Ownership of questions and issues, with problem-solving skills.

Benefits

• Competitive salary (£ per hour)
• Weeks holiday (including bank holiday in lieu)
• Workplace pension scheme
• Life assurance
• Support for SIA Licence & renewal
• Healthcare scheme
• Eyecare vouchers
• Employee discounts
• Training and development opportunities
• Refer-a-friend scheme
• Free uniform

Job ref: 1ALS

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