Control Centre Operative

TN United Kingdom; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization as a Planning & Logistics Officer in Gloucester, where you will play a crucial role in ensuring the safe transport of custodies. This position offers a supportive work environment with flexible working options and comprehensive training. You'll be part of a dedicated team that values your contributions and provides opportunities for career development. With a commitment to diversity and inclusion, this role promises job stability and the chance to make a real difference in the community. Embrace the opportunity to grow within a company that prioritizes your professional journey.

Benefits

Flexible working options

Free onsite parking

Pension matching up to 6%

Generous leave entitlements

Comprehensive training

Employee perks like Blue Light cards

Discounts across various high street shops

Ongoing learning and career development opportunities

Qualifications

• Detail-oriented and organized individuals are ideal for this role.
• Experience in logistics is preferred but not essential.

Responsibilities

• Plan and schedule vehicles for the safe transport of custodies.
• Coordinate with crews and facilities like prisons and courts.
• Monitor vehicles via IT systems and respond to emergencies.

Skills

Detail-oriented

Highly organized

Excellent communication

Computer literacy

Ability to handle large data volumes

Education

Experience in large-scale logistics or scheduling

Tools

IT systems

Job description

Prisoner Escort Custody Services (PECS), operated by Serco across courts and vehicle bases throughout London, East & West England, transports over a significant number of custodies monthly. The core of our service is the Operational Control Centre Team (OCC), dedicated to ensuring custodies are transported safely, securely, and on schedule.

Joining as a Planning & Logistics Officer at the OCC in Gloucester offers more than just a job; it’s an opportunity to be part of a supportive work family where your contributions make a real difference daily. We also provide:

• Flexible working options.
• Free onsite parking.
• Serco benefits, including pension matching up to 6% and generous leave entitlements.
• Comprehensive training, including shadowing experienced staff to gain practical insights.
• Employee perks such as Blue Light cards and discounts across various high street shops.
• Ongoing learning and career development opportunities.
• The chance to contribute positively within a company committed to diversity and inclusion.

We offer job stability and pathways into supervisory or operational management roles. The centre operates 24/7, with shifts including nights and weekends on a rota basis, typically 4 days a week with flexible options to balance work and personal life.

Day-to-day responsibilities include:

Planning and scheduling vehicles for the safe transport of custodies, coordinating with crews and facilities such as prisons and courts, monitoring vehicles via IT systems, and responding to emergencies. You’ll need to adapt quickly to unforeseen challenges and ensure the secure delivery of custodies.

Candidate requirements:

Detail-oriented, highly organized, resilient, and excellent communicators are ideal. Experience in large-scale logistics or scheduling is preferred but not essential, as full training will be provided. Computer literacy and the ability to handle large data volumes are necessary.

Additional information:

• This role is exempt from the Rehabilitation of Offenders Act 1974; security clearance and Home Office approval are required.
• Applicants must obtain Ministry of Justice Enhanced Level 2 Vetting & Enhanced DBS with Child Barring.

Note: If you are not a passport holder of the country where the vacancy is based, a work permit may be required. Please review our blog for further details.

Applications should be submitted via the 'Apply now' button. Do not include bank or payment details in your application. For more information, visit our website.

Created on 26/04/2025 by TN United Kingdom