Contracts Officer PFI

Riverside; Kingston upon Hull; On-site; GBP 35,000 - 38,000; Full time

Job summary

A leading housing association is seeking a Contracts Officer to ensure effective contract monitoring for the Hull PFI project. This hybrid role involves collaboration with various stakeholders and responsibilities that include overseeing data quality and compliance, along with deputising for the Contracts Manager when needed. Ideal candidates should have experience in a housing environment and strong organizational and communication skills.

Benefits

Competitive pay & generous pension

28 days holidays plus bank holidays

Flexible working options

Qualifications

• Experience of working within a housing and/or support environment.
• Good understanding and experience of IT systems.

Responsibilities

• Oversee data quality procedures linked to the PFI.
• Deputise for the Contracts Manager in their absence.
• Ensure compliance with contract targets.

Skills

Experience of working with multiple stakeholders

Good communication and conflict resolution skills

Experience of working with vulnerable customers

Organisational skills

Education

Formal care, support or housing qualification

Tools

Microsoft Office

Databases

Job description

Job Description

Job Title: Contracts Officer

Contract Type: Fixed Term Contract until 31/07/2026

Salary: £35,928.31 per annum (£37,176.40 is achieved after 18 months successful performance in the role)

Working Hours: Full Time - 37.5 Hours

Working Pattern: Monday to Friday 9am to 5pm

Location: Hybrid / Working across 3 different schemes in Hull

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Contracts Officer

You will be working as a key individual within the project team, the PFI Contracts Officer will be required to perform contract monitoring duties as part of the PFI project team and the operational team, seeking out best practice and ensuring an excellent service delivery to the Hull PFI.

The PFI Contracts Officer will ensure that the services meet their internal performance targets and the contract specific targets as set in the Hull PFI Output Specification, to actively work towards minimising the risk of financial penalties to the PFI project.

The PFI Contracts Officer will provide support to the Contracts Manager and is expected to deputise for the Contract Manager in his/her absence.

About You

We are looking for someone with

• Experience of working with multiple stakeholders
• Experience of working within a housing and/or support environment
• Experience of working with vulnerable customers
• Good communication and conflict resolution skills
  
  

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working With Us, You’ll Enjoy

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits
  
  

Diversity And Inclusion At Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered

Role Profile

• To gain an understanding of the Hull PFI contract, understand the performance and availability standards.
• Oversee data quality procedures and processes linked to the PFI, and produce data for performance reports as is necessary to satisfy the local authority.
• Take the lead for the Housing management system (academy or open housing)
• Deputise for the Contracts Manager in relation to line management of reports and specific tasks relating to the delivery of the PFI contract.
• Take responsibility for corrective actions to mitigate risks of financial penalties
• Work with the Contract Manager to review, assess and analyse performance and financial information, utilise effective analysis tools.
• Prioritise workload to ensure that all monitoring reports are delivered as part of the contractual requirements in a timely way.
• Form a working group for the Riverside PFI’s and lead on best practice sharing.
• Produce management and activity reports.
• Responsible for analysing information on compliance systems in terms of a health and safety view.
• Attend monthly Contract Management meetings, providing information relating to contract compliance from sub-contractors, and Hull City Council’s contractors (care and catering).
• Stakeholder liaison with operations to ensure delivery of the PFI contractual requirements.
• Perform spot checks on performance and availability standards.
• Act as the Project Coordinator where the contract requires reviews and changes to contractual documentation.
• Assist in the production of reports for the Hull PFI board, Hull City Council and the customer panels to allow for scrutiny of the project. This is will include delivering presentations and clarification at meetings.
• Develop and provide support to the Service Manager for scrutiny groups, tenant inspectors in line with the PFI contract.
• Produce project initiatives/business case proposals for operational activities.
• Line management of the income and admin resource for the PFI.
  
  

Person specification

Essential

Knowledge, Skills and Experience

• Experience of working with multiple stakeholders
• Experience of working within a housing and/or support environment
• Experience of working with vulnerable customers
• Good communication and conflict resolution skills
• Good understanding and experience of I.T systems (Microsoft Office and databases)
• Report writing
• Organisational skills
• Flexible and responsive attitude
• Experience of managing and developing a small team
  
  

Desirable

• An understanding of a PFI contract
• Formal care, support or housing qualification
• CIH Level 2 or 2+ years’ experience working in a housing management environment
• Knowledge and understanding of Safeguarding and the Care Act.
  
  

About Us

Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.

Our Values and Behaviours

Creating an Inclusive Environment