Contracts Monitoring Manager

Nottingham University Hospitals NHS Trust; Nottingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A healthcare organization in the UK is seeking a proactive Contract Monitoring Manager to oversee performance and compliance of key contracts. You will monitor supplier performance, lead contract review meetings, and collaborate with teams to resolve issues. Ideal candidates should have strong experience in contract management within the NHS or public sector, alongside excellent communication skills. Benefits include flexible working and comprehensive training opportunities.

Benefits

Flexible working

Training and development opportunities

Comprehensive pension scheme

Qualifications

• Proven experience in contract management, ideally within NHS or public sector estates/facilities.
• Strong understanding of service level agreements (SLAs), KPIs, and compliance frameworks.
• Excellent communication, negotiation, and stakeholder engagement skills.

Responsibilities

• Monitor and evaluate supplier performance against contractual obligations.
• Lead regular contract review meetings and audits.
• Collaborate with operational teams to resolve issues and escalate risks.

Skills

Contract management

Communication

Data analysis

Education

Relevant qualifications in contract management or facilities management

Job description

Are you passionate about delivering high-quality services within the NHS? Do you have a keen eye for detail and a strong background in contract management? We're looking for a proactive and experienced Contract Monitoring Manager to join our Estates & Facilities team. This position will be based at the National Rehabilitation Centre, Standard Hall Rehabilitation Estate near Loughborough.

As Contract Monitoring Manager, you will be responsible for overseeing the performance and compliance of key outsourced contracts across Estates and Facilities services. You'll ensure that service providers meet agreed standards, KPIs, and statutory obligations, while driving continuous improvement and value for money.

Key responsibilities include:

• Monitor and evaluate supplier performance against contractual obligations.
• Lead regular contract review meetings and audits.
• Collaborate with operational teams to resolve issues and escalate risks.
• Maintain accurate records and reporting for internal and external stakeholders.
• Support procurement and tendering processes where required.
• Champion sustainability, safety, and service excellence across all contracts.

Requirements:

• Proven experience in contract management, ideally within NHS or public sector estates/facilities.
• Strong understanding of service level agreements (SLAs), KPIs, and compliance frameworks.
• Excellent communication, negotiation, and stakeholder engagement skills.
• Ability to analyse data and produce clear, actionable reports.
• Relevant qualifications in contract management, facilities management, or a related field.

We are an equal opportunities employer and welcome applications from all sections of the community. We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

We are committed to delivering world-class healthcare and have a strong focus on diversity, inclusion, and career development. If you are looking for a new challenge and want to be part of a team that is making a difference, please apply now.

We are a Disability Confident employer and offer a range of benefits, including flexible working, training and development opportunities, and a comprehensive pension scheme.