Contracts Manager Rugby

www.findapprenticeship.service.gov.uk - Jobboard; Rugby; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading grounds maintenance company is looking for an experienced Contracts Manager to oversee mobile teams across the UK. The role requires strong client relationship management and operational oversight, ensuring service delivery meets quality standards. Candidates should have proven management experience in grounds maintenance and a full UK driving licence. This position allows for hybrid working but requires regular travel to client sites.

Benefits

Hybrid working arrangements

Pension scheme

Opportunities for training and career progression

Supportive and professional team environment

Qualifications

• Proven experience managing grounds maintenance or similar service contracts.
• Experience supervising mobile teams across multiple sites.
• Full UK driving licence essential and willingness to travel regularly to sites.

Responsibilities

• Manage and support multiple mobile teams delivering grounds maintenance services.
• Act as the primary point of contact for clients and respond to issues.
• Conduct site audits and ensure adherence to health & safety policies.

Skills

Client relationship management

Team management

Organizational skills

Leadership

Communication skills

Job description

Job Title: Contracts Manager - Grounds Maintenance (Mobile Teams)
Salary: £35,000 - £40,000 per annum (DOE)
Location: Hybrid working (office/home) with travel across UK Ruby sites
Hours: 7:00am - 4:00pm (flexibility required for out-of-hours work as needed)

About Us:

We are one of the UK's largest and most respected grounds maintenance companies, delivering high-quality services to a diverse portfolio of commercial clients. Our teams take pride in enhancing and maintaining outdoor environments to the highest standards.

Role Overview:

We are seeking an experienced and driven Contracts Manager to oversee mobile grounds maintenance teams across our Ruby sites portfolio. You will be responsible for ensuring the successful delivery of services, meeting client expectations, and managing operational teams efficiently.

This role offers hybrid working, but regular travel to client sites is essential.

Key Responsibilities:

• Manage and support multiple mobile teams delivering grounds maintenance services across Ruby sites nationwide
• Ensure services are delivered safely, efficiently, and to agreed specifications and quality standards
• Act as the primary point of contact for clients, building strong relationships and responding promptly to issues or requests
• Conduct site audits, quality inspections and ensure adherence to health & safety policies
• Monitor performance targets (KPIs), budgets, and resource allocation
• Oversee scheduling, workforce planning, and deployment of operatives and supervisors
• Identify opportunities for service improvements or efficiencies
• Ensure appropriate training and development of team members
• Lead by example in promoting a culture of professionalism, customer focus, and continuous improvement

Requirements:

• Proven experience managing grounds maintenance or similar service contracts
• Experience supervising mobile teams across multiple sites
• 
  Excellent client relationship management skills
• 
  Sound understanding of H&S regulations and risk management in grounds
• maintenance environments
• 
  Strong organisational, leadership, and communication skills
• 
  Ability to work flexibly, including after-hours when required
• 
  Full UK driving licence essential and willingness to travel regularly to sites

Benefits:

• Salary £35,000-£40,000 per annum (dependent on experience)
• Hybrid working arrangements
• Pension scheme
• Opportunities for training and career progression
• Supportive and professional team environment