Contracts Manager- Repairs

ZipRecruiter; Birmingham; On-site; GBP 40,000 - 55,000; Part time

Job summary

A leading recruitment platform is looking for a Contracts Manager in Birmingham to oversee the delivery of repair services. The role involves leading teams, managing contractors, and ensuring high-quality service to residents. The ideal candidate has strong leadership skills and a background in housing or construction. This opportunity offers a competitive salary and a chance for professional development.

Benefits

Competitive salary and benefits

Professional development opportunities

Impactful work in housing services

Qualifications

• Proven experience in a Contracts Manager or similar managerial role.
• Strong leadership skills in managing teams and contractors.
• Excellent organizational and communication skills.
• Understanding of responsive repairs and building maintenance.
• Knowledge of health and safety legislation.

Responsibilities

• Lead and motivate supervisors and trade teams.
• Manage responsive repairs from inception to completion.
• Conduct performance reviews with supervisors.
• Oversee external contractors and ensure compliance.
• Monitor performance and budgets to ensure value for money.

Skills

Leadership

Organizational skills

Communication

Contract compliance

Health and safety knowledge

Tools

Housing management systems

Job description

Overview

Job Description

We are seeking an experienced and motivated Contracts Manager to lead the delivery of responsive repair services and void property works across our housing stock. The successful candidate will oversee a team of supervisors and skilled trades, as well as manage relationships with external contractors, to ensure a consistently high-quality, efficient, and cost-effective service is provided to residents.

Responsibilities

• Lead, support, and motivate supervisors and trade teams, ensuring high levels of performance and service delivery.
• Manage and coordinate responsive repairs and void works from inception to completion, ensuring targets and KPIs are achieved.
• Conduct regular 1-2-1 meetings, performance reviews, and appraisals with supervisors to support personal and team development.
• Oversee the effective management of external contractors, ensuring compliance with contractual requirements, health and safety standards, and agreed quality benchmarks.
• Drive efficiencies, identify improvements in service delivery, and implement best practice operational processes.
• Monitor operational performance, budgets, and cost control to ensure value for money and high satisfaction.
• Ensure all work is planned, delivered, and completed to the highest standards, in line with regulations and company policies.

About You

• Proven experience in a Contracts Manager or similar managerial role, ideally within housing, property maintenance, or construction.
• Strong leadership skills, with the ability to manage multidisciplinary teams and contractors effectively.
• Excellent organisational and communication skills, with a proactive and solutions-focused approach.
• A thorough understanding of responsive repairs, void management, and building maintenance processes.
• Strong knowledge of health and safety legislation and contract compliance.
• IT literate with experience of using housing or works management systems (desirable).

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and progression.
• The chance to make a real difference in delivering vital housing services to our residents.
• 3 month initial contract with potential for extension