Contracts Manager - Reactive Works

Contracts Manager - Reactive Repairs - Social Housing

Up to 55k plus package - Permanent

Based in Oldbury

Our client is an innovative, award-winning Social Housing Repairs & Maintenance Contractor looking for a Repairs Manager to join their team based in Oldbury. The key function of this role is to manage the team of Managers, Supervisors, and trades delivering the repairs service, ensuring a high-quality and commercially focused service is delivered.

Repairs Manager - Key Responsibilities

• Lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximizing resident satisfaction and contributing to business performance and financial strength.
• Ensure that all activities undertaken meet the client's business objectives, turnaround times, and other key performance indicators and work/quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
• Maintain effective relationships with key stakeholders, clients, contractors, and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
• Effectively manage a maintenance budget and authorize spends up to agreed levels whilst maximizing cost-effectiveness and having regard for financial strength.
• Ensure compliance of the day-to-day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.

Please apply online or call Paul on (phone number removed)

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Alternatively, contact us on (phone number removed).

Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.